Invoca Monthly Availability Notification
Timeline · 1 update
- resolved Apr 13, 2026, 04:42 PM UTC
March 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%
Invoca Outage History
Invoca is up right nowThere were 5 Invoca outages since February 17, 2026 totaling 3h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
Inbound calls
Affected: Call Routing
Timeline · 2 updates
- identified Apr 07, 2026, 06:45 PM UTC
We are currently investigating an issue impacting a large portion of inbound calls, which began at approximately 11:08 AM PST. The root cause has been identified, and our engineering team is actively implementing a fix. We will provide further updates as they become available.
- resolved Apr 07, 2026, 06:50 PM UTC
This issue was mitigated at 11:41 am PST. Calls are routing as expected and our engineering team continues to monitor.
Invoca UI Latency
Affected: Invoca UI
Timeline · 3 updates
- investigating Apr 06, 2026, 06:58 PM UTC
We are currently investigating reports of increased latency when accessing the Invoca platform. Please note that call processing and core platform features remain unaffected. We are working to resolve the slowdown and will provide an update as soon as more information is available.
- monitoring Apr 06, 2026, 07:48 PM UTC
Invoca.net is now loading normally. We continue to investigate the underlying issue and monitor the platform loading times. Call processing and core platform features remain unaffected.
- resolved Apr 06, 2026, 08:35 PM UTC
Platform latency issue has been resolved.
Access to Invoca Support Portal
Affected: Platform Accessibility
Timeline · 2 updates
- investigating Feb 27, 2026, 05:31 PM UTC
We are currently investigating an issue that is preventing some users from accessing the Invoca Customer Support Portal. Our team is working to restore full access as quickly as possible. How to get help: Please send any technical requests or urgent issues to [email protected]
- resolved Feb 27, 2026, 05:57 PM UTC
The Invoca Support Portal is now fully accessible.
Pre-Transfer Webhook Failures
Affected: Webhooks
Timeline · 3 updates
- investigating Feb 17, 2026, 09:32 PM UTC
We have identified an issue specifically affecting pre-transfer webhooks. Our engineering team is currently working to restore normal service. We will provide another update as soon as more information is available.
- monitoring Feb 17, 2026, 10:21 PM UTC
We have identified and reverted the changes that impacted our webhook services. All systems are fully operational as of 2:02 PM PST. Additionally, during investigation we uncovered that post-call webhooks were impacted for Google and Bing integrations, which service has also been restored for. While services are live, users may notice a delay in reporting for pre-transfer webhooks. We are currently processing a backlog of data and expect reporting to return to real-time shortly
- resolved Feb 17, 2026, 11:19 PM UTC
Services continue operate as expected and our reporting backlog has cleared.
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