Resolved after 45 minutes, affecting Reporting, on October 29, 2026.
Our analytics provider has implemented the fix, and we have validated all dashboards are now visible again in Insights & Analytics. If you continue to experience any issues, please submit a case to our technical support team.
Affected components
Update timeline
- investigating Oct 29, 2026, 02:07 PM UTC
We are currently investigating an issue affecting Insights & Analytics. Some dashboards (liveboards) are failing to load due to a configuration issue with our third party analytics provider, who we are currently working with to resolve.
- identified Oct 29, 2026, 02:40 PM UTC
Our analytics provider has identified the issue and is actively working on implementing a fix.
- resolved Oct 29, 2026, 02:52 PM UTC
Our analytics provider has implemented the fix, and we have validated all dashboards are now visible again in Insights & Analytics. If you continue to experience any issues, please submit a case to our technical support team.
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