Invoca incident

Scheduled reports in Insights & Analytics are failing to send

Minor Resolved View vendor source →

Invoca experienced a minor incident on September 29, 2026 affecting Reporting, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 05:21 PM UTC
Resolved
Sep 29, 2026, 07:45 PM UTC
Duration
2h 24m
Detected by Pingoru
Sep 29, 2026, 05:21 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Sep 29, 2026, 05:21 PM UTC

    We are investigating an issue impacting scheduled report deliveries for customers on the new Insights & Analytics experience. Standard reporting and manual data exports remain unaffected.

  2. identified Sep 29, 2026, 06:20 PM UTC

    The issue has been identified and a fix will be implemented at 12:00pm PT. Insights & Analytics will be down for approximately 5 minutes during this update.

  3. monitoring Sep 29, 2026, 07:08 PM UTC

    A fix has been implemented and we are monitoring. Insights & Analytics access is back up.

  4. resolved Sep 29, 2026, 07:45 PM UTC

    This incident has been resolved.