Invoca incident

Dynamic Number Insertion (DNI) Service Disruption

Critical Resolved View vendor source →

Invoca experienced a critical incident on July 22, 2026 affecting Dynamic Number Insertion and Attribution, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 01:13 PM UTC
Resolved
Jul 22, 2026, 01:57 PM UTC
Duration
43m
Detected by Pingoru
Jul 22, 2026, 01:13 PM UTC

Affected components

Dynamic Number Insertion and Attribution

Update timeline

  1. investigating Jul 22, 2026, 01:13 PM UTC

    We are currently investigating an issue affecting number swapping and call attribution across the Invoca platform. Customers may experience missing or delayed attribution data during this time. Our engineering teams are actively working to restore service.

  2. monitoring Jul 22, 2026, 01:46 PM UTC

    Our engineering team has identified and resolved the underlying issue. Services have been restarted and number swapping and call attribution are being restored. We are actively monitoring to confirm full recovery

  3. resolved Jul 22, 2026, 01:57 PM UTC

    This incident has been resolved. The disruption was caused by a hardware failure on one of our servers, which temporarily took our Dynamic Number Insertion and call attribution services offline. Our engineering team replaced the affected hardware, restored services, and confirmed full recovery Impact Window: 5:50AM - 6:37AM PDT