Invoca incident

EU Reports and Dashboards

Resolved after 1 hour 29 minutes, affecting Invoca Europe and Call Routing and 1 more, on June 19, 2026.

resolved Jun 19, 2026, 01:23 PM UTC

The incident has been resolved. Reports, dashboards and webhooks are firing as expected.

Started
Jun 19, 2026, 11:54 AM UTC
Resolved
Jun 19, 2026, 01:23 PM UTC
Duration
1h 29m
Detected by Pingoru
Jun 19, 2026, 11:54 AM UTC

Affected components

Invoca EuropeCall RoutingDynamic Number Insertion and AttributionPlatform AccessibilityReportingVoiceSignalsIntegrationsAPIs

Update timeline

  1. investigating Jun 19, 2026, 11:54 AM UTC

    We are currently investigating an issue impacting access to EU Reports & Dashboards, as well as associated Webhooks. Users trying to view or generate reports in the EU region may experience slow loading times, timeouts, or error messages. Additionally, webhook deliveries related to reporting events are currently delayed or failing. Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide our next update as soon as more information becomes available or within the next 30 minutes.

  2. identified Jun 19, 2026, 12:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 19, 2026, 12:58 PM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Jun 19, 2026, 01:23 PM UTC

    The incident has been resolved. Reports, dashboards and webhooks are firing as expected.

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