Invoca experienced a major incident on June 19, 2026 affecting Invoca Europe and Call Routing and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2026, 11:54 AM UTC
We are currently investigating an issue impacting access to EU Reports & Dashboards, as well as associated Webhooks. Users trying to view or generate reports in the EU region may experience slow loading times, timeouts, or error messages. Additionally, webhook deliveries related to reporting events are currently delayed or failing. Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide our next update as soon as more information becomes available or within the next 30 minutes.
- identified Jun 19, 2026, 12:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 19, 2026, 12:58 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Jun 19, 2026, 01:23 PM UTC
The incident has been resolved. Reports, dashboards and webhooks are firing as expected.