Intuitive Shipping incident

FedEx Rating Impaired

Resolved after 2 hours 5 minutes, affecting Rating, on November 5, 2021.

monitoring Nov 05, 2021, 10:27 PM UTC

FedEx is currently experiencing issues with their rating servers. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are monitoring FedEx's progress in resolving the issue.

Started
Nov 05, 2021, 10:27 PM UTC
Resolved
Nov 06, 2021, 12:33 AM UTC
Duration
2h 5m
Detected by Pingoru
Nov 05, 2021, 10:27 PM UTC

Affected components

Rating

Update timeline

  1. monitoring Nov 05, 2021, 10:27 PM UTC

    FedEx is currently experiencing issues with their rating servers. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are monitoring FedEx's progress in resolving the issue.

  2. resolved Nov 06, 2021, 12:33 AM UTC

    FedEx has restored stability to their rating service.

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