Resolved after 6 hours 16 minutes, affecting Rating, on November 10, 2021.
UPS appears to have resolved the issue on their end. Ground rates are now returning consistently.
Affected components
Rating
Update timeline
- monitoring Nov 10, 2021, 07:07 PM UTC
UPS is currently experiencing issues where Ground rates may not return. If you are solely using UPS Ground rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are monitoring UPS's progress in resolving the issue.
- resolved Nov 11, 2021, 01:24 AM UTC
UPS appears to have resolved the issue on their end. Ground rates are now returning consistently.
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