Resolved after 1 hour 38 minutes, affecting Rating, on November 26, 2021.
Response errors have subsided. We will continue to monitor the FedEx responses and reopen the incident if necessary.
Affected components
Update timeline
- monitoring Nov 26, 2021, 04:14 PM UTC
We're seeing an increase in response errors associated with FedEx. If you are solely relying on FedEx to provide rates for your customers, we recommend setting up an additional carrier to ensure your customers are able to complete their orders. https://www.help.intuitiveshipping.com/article/how-to-prepare-for-black-friday/#create-a-fallback-system We'll continue to monitor the situation and update this status when there are changes.
- monitoring Nov 26, 2021, 05:43 PM UTC
At this time, response errors are reducing. We will continue to monitor the FedEx response traffic and keep you updated.
- resolved Nov 26, 2021, 05:53 PM UTC
Response errors have subsided. We will continue to monitor the FedEx responses and reopen the incident if necessary.
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