Intuitive Shipping incident

Automate Shipping Profiles Degraded Performance

Resolved after 22 hours, affecting Events & Syncing, on May 10, 2023.

monitoring May 10, 2023, 08:45 PM UTC

The issue has been identified and we are monitoring to ensure full restoration of service.

Started
May 10, 2023, 03:20 PM UTC
Resolved
May 11, 2023, 01:21 PM UTC
Duration
22h
Detected by Pingoru
May 10, 2023, 03:20 PM UTC

Affected components

Events & Syncing

Update timeline

  1. investigating May 10, 2023, 03:20 PM UTC

    Automate Shipping Profiles is currently experiencing degraded performance, resulting in delayed sync operations. We're working on a fix and will provide updates as they become available.

  2. monitoring May 10, 2023, 08:45 PM UTC

    The issue has been identified and we are monitoring to ensure full restoration of service.

  3. resolved May 11, 2023, 01:21 PM UTC

    This incident has been resolved.

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