Intuitive Shipping incident

USPS Rating Impaired

Resolved after 29 minutes, affecting Rating, on September 7, 2023.

monitoring Sep 07, 2023, 03:06 AM UTC

USPS is currently experiencing rating issues. If you are solely using USPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

Started
Sep 07, 2023, 03:06 AM UTC
Resolved
Sep 07, 2023, 03:36 AM UTC
Duration
29m
Detected by Pingoru
Sep 07, 2023, 03:06 AM UTC

Affected components

Rating

Update timeline

  1. monitoring Sep 07, 2023, 03:06 AM UTC

    USPS is currently experiencing rating issues. If you are solely using USPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

  2. resolved Sep 07, 2023, 03:36 AM UTC

    USPS has restored their service.

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