Intuitive Shipping incident

Increased Latency

Resolved after 23 minutes, affecting Rating, on September 23, 2024.

monitoring Sep 23, 2024, 10:22 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 23, 2024, 10:05 AM UTC
Resolved
Sep 23, 2024, 10:29 AM UTC
Duration
23m
Detected by Pingoru
Sep 23, 2024, 10:05 AM UTC

Affected components

Rating

Update timeline

  1. investigating Sep 23, 2024, 10:05 AM UTC

    We are currently investigating an increase in latency on rating requests that may cause timeouts.

  2. identified Sep 23, 2024, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2024, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2024, 10:29 AM UTC

    This incident has been resolved.

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