Is InTouch Receipting down?

Last checked 6m ago
Current status
InTouch Receipting is up

No incidents right now.

InTouch Receipting is operational right now. Last checked 6m ago; the most recent incident resolved 35d ago.

Real-time InTouch Receipting status, recent outages, and incident history: pulled directly from InTouch Receipting's official status page at status.intouchreceipting.com every 5 minutes. Pingoru tracks 5 InTouch Receipting services and has captured 1 incident in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment InTouch Receipting reports a new incident, free for 3 monitors, no credit card.

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InTouch Receipting uptime 100.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 23m
    Started Sep 16, 2026, 01:01 PM UTC · Resolved Sep 16, 2026, 02:24 PM UTC
    Timeline · 3 updates
    • monitoring · Sep 16, 2026, 01:01 PM UTC

      We’re currently experiencing intermittent issues with our Support Portal due to disruptions affecting the platform that powers it. As a result, you may have difficulty accessing the Support Portal or submitting support cases through the webform. While this issue is ongoing, we encourage you to submit support cases via email at [email protected]. We will update the status page as soon as additional information becomes available. We apologize for the inconvenience and appreciate your patience as we work through this issue.

    • monitoring · Sep 16, 2026, 02:23 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Sep 16, 2026, 02:24 PM UTC

      This issue has been resolved. If you are still experiencing any issues, you may need to clear your browser cache and restart your session for the fixes to fully take effect. If you continue to experience issues after doing so, please contact us at [email protected]

    Latest: This issue has been resolved. If you are still experiencing any issues, you may need to clear your browser cache and restart your session for the fixes to fully take effect. If you…

InTouch Receipting incident record

Pingoru has tracked InTouch Receipting since October 2026 through its status page, hosted on Statuspage by Atlassian, checking 5 components every 5 minutes.

29 incidents recorded in total, 10 in the last 12 months and 1 in the last 90 days. Incidents in the last year lasted 15 hours on average; the longest, Error Banner in InTouch Pay on June 18, 2026, ran for 5 days.

Most affected components, last 12 months

  • Card-Not-Present Payments (4)
  • Card-Present Payments (3)
  • DNSimple Name Servers (1)

Latest incidents

  1. Intermittent issues with our Support Portal September 16, 2026 · 83 minutes · notice

    We’re currently experiencing intermittent issues with our Support Portal due to disruptions affecting the platform that powers it. As a result, you may have…

  2. Delayed Funding July 22, 2026 · 3 hours · notice

    We are currently experiencing an issue with our credit card processor that is affecting the timely availability of financial data in daily settlement reports.…

  3. Customer Portal Service Interruption June 26, 2026 · 88 minutes · notice

    We are currently experiencing a 502 Bad Gateway error affecting the Customer Portal. Our IT team is actively investigating the issue and working to restore…

Outage history

Past 90 days · 1 incident View full outage history →