InTouch Receipting experienced a major incident on June 18, 2026 affecting Card-Present Payments and Card-Not-Present Payments, lasting 4d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Card-Present PaymentsCard-Not-Present Payments
Update timeline
- investigating Jun 18, 2026, 05:50 PM UTC
We are aware of the issue and are working closely with Microsoft to resolve the problem. This error banner is affecting payments, devices, registrations, printing, and some payment pages.
- investigating Jun 19, 2026, 05:01 PM UTC
We are continuing to work closely with Microsoft on this issue and expect a resolution soon.
- investigating Jun 22, 2026, 03:27 PM UTC
We are working closely with Microsoft to find a resolution. Thank you for your patience.
- resolved Jun 23, 2026, 04:11 PM UTC
The Microsoft issue has been resolved, and we are not showing any issues.