InTouch Receipting experienced a notice incident on July 22, 2026 affecting Card-Present Payments and Card-Not-Present Payments, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2026, 02:45 PM UTC
We are currently experiencing an issue with our credit card processor that is affecting the timely availability of financial data in daily settlement reports. Our team is actively working with the processor to resolve the issue and restore normal service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we work toward a resolution. Additional updates will be provided as they become available.
- resolved Jul 22, 2026, 05:54 PM UTC
We are pleased to inform you that the issue has been resolved and funding has resumed. Thank you for your patience while we worked to address this matter.