InTouch Receipting incident
Customer Portal Service Interruption
InTouch Receipting experienced a notice incident on June 26, 2026 affecting Card-Not-Present Payments, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Card-Not-Present Payments
Update timeline
- investigating Jun 26, 2026, 02:32 PM UTC
We are currently experiencing a 502 Bad Gateway error affecting the Customer Portal. Our IT team is actively investigating the issue and working to restore service as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
- resolved Jun 26, 2026, 04:00 PM UTC
The issue has been identified and resolved. All districts should now be fully operational.