Intercontinental Exchange Outage History

Intercontinental Exchange partial outage · 2 active incidents View live status →

Intercontinental Exchange had 227 outages in the last 2 years totaling 240h 7m of downtime — averaging 9.3 incidents per month.

There were 227 Intercontinental Exchange outages since April 25, 2026 totaling 240h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ice.com/status

Major May 19, 2026

A&D Mortgage Correspondent Pricing Delayed in ICE PPE - 5/19/2026

Detected by Pingoru
May 19, 2026, 06:24 PM UTC
Resolved
May 19, 2026, 07:03 PM UTC
Duration
38m
Affected: ICE Product and Pricing Engine
Timeline · 4 updates
  1. identified May 15, 2026, 08:24 PM UTC

    We have addedNon-Agency AUSand Home Equity Closed-End Second programs to ICE PPE. If you would like to start using these new programs, please contact your ICE PPE Administrator to enable the programs via the Admin tab. Knowledge Article #000116636

  2. identified May 19, 2026, 01:48 PM UTC

    ICE PPE has added newRefiNowandRefi Possible programs for Citi Mortgage. If you would like to start using these new programs, please contact your ICE PPE Administrator to enable the programs via the Admin tab. Knowledge Article #000116641.

  3. identified May 19, 2026, 01:59 PM UTC

    Citizens Bank pricing is now LIVE in ICE PPE. If you are not currently seeing pricing, please verify that the "Pricing Suspended" setting is not checked in your Citizens Bank Investor on your dashboard (access via the Edit button under Actions column). Citizens Bank pricing is currently delayed in ICE PPE. We are working with the Investor and will update this message once pricing is available. Thank you.

  4. identified May 19, 2026, 06:24 PM UTC

    AD Mortgage Correspondent pricing in ICE PPE is currently unavailable due to unannounced changes to their rate sheet. Thank you.

Read the full incident report →

Major May 19, 2026

Citizens Bank Pricing is Delayed in ICE PPE - 5/19/2026

Detected by Pingoru
May 19, 2026, 01:59 PM UTC
Resolved
May 19, 2026, 03:18 PM UTC
Duration
1h 19m
Affected: ICE Product and Pricing Engine
Timeline · 3 updates
  1. identified May 15, 2026, 08:24 PM UTC

    We have addedNon-Agency AUSand Home Equity Closed-End Second programs to ICE PPE. If you would like to start using these new programs, please contact your ICE PPE Administrator to enable the programs via the Admin tab. Knowledge Article #000116636

  2. identified May 19, 2026, 01:48 PM UTC

    ICE PPE has added newRefiNowandRefi Possible programs for Citi Mortgage. If you would like to start using these new programs, please contact your ICE PPE Administrator to enable the programs via the Admin tab. Knowledge Article #000116641.

  3. identified May 19, 2026, 01:59 PM UTC

    Citizens Bank pricing is currently delayed in ICE PPE. We are working with the Investor and will update this message once pricing is available. Thank you.

Read the full incident report →