Is Intercontinental Exchange down?

Last checked 2m ago
Current status
Intercontinental Exchange is having a partial outage

2 active incidents: Workflow rules failing with EDIS-5000 error, Service Advisory: INC28120821: Service Impact: Wireless Deg…

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Official status page: https://www.ice.com/status · Polled every 5 minutes · 152 components tracked

Real-time Intercontinental Exchange status, recent outages, and incident history — pulled directly from Intercontinental Exchange's official status page at https://www.ice.com/status every 5 minutes. Pingoru tracks 152 Intercontinental Exchange services and has captured 8 incidents in the last 90 days (99.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Intercontinental Exchange reports a new incident — free for 5 monitors, no credit card.

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Intercontinental Exchange uptime 99.88% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Workflow rules failing with EDIS-5000 error
    Ongoing ● 3h 19m
    Started Apr 29, 2026, 03:12 PM UTC
    Electronic Document Management
    2 updates · show timeline
    • identified · Apr 29, 2026, 03:12 PM UTC

      We are aware of a failure that occurs during automated disclosure execution. In affected cases, the workflow status shows Failed while the disclosure tracking record remains Pending, causing downstream issues. As a workaround, users can manually disclose.

    • identified · Apr 29, 2026, 03:12 PM UTC

      We have identified the issue affecting Electronic Document Management where a failure occurs during automated disclosure execution. EDIS-5000 error. Our teams are working on a resolution. We will continue to provide updates on our progress. In affected cases, the workflow status shows Failed while the disclosure tracking record remains Pending. As a workaround, users can manually disclose.

    Latest: We have identified the issue affecting Electronic Document Management where a failure occurs during automated disclosure execution. EDIS-5000 error. Our teams are working on a reso…

  2. Service Advisory: INC28329656: Service Impact: B side services: Amsterdam, NE [AMS1] <-> Toronto, Canada [TR1]
    Resolved 43m
    Started Apr 29, 2026, 01:08 PM UTC · Resolved Apr 29, 2026, 01:52 PM UTC
    Low Latency: Americas
    10 updates · show timeline
    • identified · Apr 24, 2026, 02:04 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A and B side services traversing Toronto, Canada [TMX/TSX] - Toronto, Canada [TR1] are impacted by this event. Location: Toronto, Canada [TMX/TSX] - Toronto, Canada [TR1] Window Start Date/Time: SATURDAY 25APR2026 02:00 EDT (SATURDAY 25APR2026 06:00 UTC) Window End Date/Time: SATURDAY 25APR2026 14:00 EDT (SATURDAY 25APR2026 18:00 UTC) Reference #: CHG1405875 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 24, 2026, 02:04 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A and B side services traversing Toronto, Canada [TMX/TSX] - Toronto, Canada [TR1] are impacted by this event. Location: Toronto, Canada [TMX/TSX] - Toronto, Canada [TR1] Window Start Date/Time: SATURDAY 25APR2026 02:00 EDT (SATURDAY 25APR2026 06:00 UTC) Window End Date/Time: SATURDAY 25APR2026 14:00 EDT (SATURDAY 25APR2026 18:00 UTC) Reference #: CHG1405875 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 25, 2026, 02:24 AM UTC

      Description of Work:Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:PTP services traversing Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location:Carteret, NJ, USA [CAR] Window Start Date/Time:SATURDAY 09MAY2026 08:05 EDT (SATURDAY 09MAY2026 12:05 UTC) Window End Date/Time:SATURDAY 09MAY2026 11:59 EDT (SATURDAY 09MAY2026 15:59 UTC) Reference #:CHG1408035 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 25, 2026, 02:24 AM UTC

      Description of Work:Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:PTP services traversing Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location:Carteret, NJ, USA [CAR] Window Start Date/Time:SATURDAY 09MAY2026 08:05 EDT (SATURDAY 09MAY2026 12:05 UTC) Window End Date/Time:SATURDAY 09MAY2026 11:59 EDT (SATURDAY 09MAY2026 15:59 UTC) Reference #:CHG1408035 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 26, 2026, 10:46 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are impacted by this event. Services Not Impacted: B side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are not impacted by this event. Location: Newark, NJ, USA [165H] - Paris, France [PAR2] Window Start Date/Time: SUNDAY 26APR2026 18:00 EDT (SUNDAY 26APR2026 22:00 UTC) Window End Date/Time: SUNDAY 26APR2026 22:00 EDT (MONDAY 27APR2026 02:00 UTC) Reference #: CC60806990 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 26, 2026, 10:46 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are impacted by this event. Services Not Impacted: B side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are not impacted by this event. Location: Newark, NJ, USA [165H] - Paris, France [PAR2] Window Start Date/Time: SUNDAY 26APR2026 18:00 EDT (SUNDAY 26APR2026 22:00 UTC) Window End Date/Time: SUNDAY 26APR2026 22:00 EDT (MONDAY 27APR2026 02:00 UTC) Reference #: CC60806990 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 27, 2026, 03:11 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side managed hosting services traversing Aurora, IL, USA [AUR] are impacted by this event. Location: Aurora, IL, USA [AUR] Window Start Date/Time: MONDAY 27APR2026 17:00 EDT (MONDAY 27APR2026 21:00 UTC) Window End Date/Time: MONDAY 27APR2026 18:00 EDT (MONDAY 27APR2026 22:00 UTC) Reference #: CHG1408528 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 27, 2026, 03:11 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side managed hosting services traversing Aurora, IL, USA [AUR] are impacted by this event. Location: Aurora, IL, USA [AUR] Window Start Date/Time: MONDAY 27APR2026 17:00 EDT (MONDAY 27APR2026 21:00 UTC) Window End Date/Time: MONDAY 27APR2026 18:00 EDT (MONDAY 27APR2026 22:00 UTC) Reference #: CHG1408528 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 29, 2026, 01:08 PM UTC

      ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Services Impacted: B side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are impacted by this event. Services Not Impacted: A side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are not impacted by this event. Location: Amsterdam, NE [AMS1] - Toronto, Canada [TR1] Date/Time: WEDNESDAY 29APR2026 08:28 EDT (WEDNESDAY 29APR2026 12:28 UTC) Reference #: INC28329656 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 29, 2026, 01:08 PM UTC

      ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Services Impacted: B side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are impacted by this event. Services Not Impacted: A side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are not impacted by this event. Location: Amsterdam, NE [AMS1] - Toronto, Canada [TR1] Date/Time: WEDNESDAY 29APR2026 08:28 EDT (WEDNESDAY 29APR2026 12:28 UTC) Reference #: INC28329656 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    Latest: ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Serv…

  3. Service Advisory: INC28329656: Service Impact: B side services: Amsterdam, NE [AMS1] <-> Toronto, Canada [TR1]
    Resolved 43m
    Started Apr 29, 2026, 01:08 PM UTC · Resolved Apr 29, 2026, 01:52 PM UTC
    Low Latency: EMEA
    10 updates · show timeline
    • identified · Apr 27, 2026, 02:30 PM UTC

      UPDATE: Restoration efforts are ongoing. No ETR is currently available. Further updates will be provided as they are received.

    • identified · Apr 27, 2026, 02:30 PM UTC

      UPDATE: Restoration efforts are ongoing. No ETR is currently available. Further updates will be provided as they are received.

    • identified · Apr 28, 2026, 07:18 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: B side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are impacted by this event. Services Not Impacted: A side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are not impacted by this event. Location: Paris, France [PAR2] - Milan, Italy [BT2] Window Start Date/Time: MONDAY 04MAY2026 17:59 EDT (MONDAY 04MAY2026 21:59 UTC) Window End Date/Time: TUESDAY 05MAY2026 00:00 EDT (TUESDAY 05MAY2026 04:00 UTC) Reference #: CC60956947 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 07:18 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: B side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are impacted by this event. Services Not Impacted: A side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are not impacted by this event. Location: Paris, France [PAR2] - Milan, Italy [BT2] Window Start Date/Time: MONDAY 04MAY2026 17:59 EDT (MONDAY 04MAY2026 21:59 UTC) Window End Date/Time: TUESDAY 05MAY2026 00:00 EDT (TUESDAY 05MAY2026 04:00 UTC) Reference #: CC60956947 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 07:18 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: B side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are impacted by this event. Services Not Impacted: A side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are not impacted by this event. Location: Paris, France [PAR2] - Milan, Italy [BT2] Window Start Date/Time: TUESDAY 05MAY2026 17:59 EDT (TUESDAY 05MAY2026 21:59 UTC) Window End Date/Time: WEDNESDAY 06MAY2026 00:00 EDT (WEDNESDAY 06MAY2026 04:00 UTC) Reference #: CC60957594 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 07:18 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: B side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are impacted by this event. Services Not Impacted: A side services traversing Paris, France [PAR2] - Milan, Italy [BT2] are not impacted by this event. Location: Paris, France [PAR2] - Milan, Italy [BT2] Window Start Date/Time: TUESDAY 05MAY2026 17:59 EDT (TUESDAY 05MAY2026 21:59 UTC) Window End Date/Time: WEDNESDAY 06MAY2026 00:00 EDT (WEDNESDAY 06MAY2026 04:00 UTC) Reference #: CC60957594 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 09:06 PM UTC

      Description of Work:Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:PTP services traversing Basildon, UK [BAS] will be impacted for the duration of this maintenance event. Location:Basildon, UK [BAS] Window Start Date/Time:FRIDAY 08MAY2026 18:05 EDT (FRIDAY 08MAY2026 22:05 UTC) Window End Date/Time:FRIDAY 08MAY2026 19:30 EDT (FRIDAY 08MAY2026 23:30 UTC) Reference #:CHG1407108 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 28, 2026, 09:06 PM UTC

      Description of Work:Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:PTP services traversing Basildon, UK [BAS] will be impacted for the duration of this maintenance event. Location:Basildon, UK [BAS] Window Start Date/Time:FRIDAY 08MAY2026 18:05 EDT (FRIDAY 08MAY2026 22:05 UTC) Window End Date/Time:FRIDAY 08MAY2026 19:30 EDT (FRIDAY 08MAY2026 23:30 UTC) Reference #:CHG1407108 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 29, 2026, 01:08 PM UTC

      ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Services Impacted: B side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are impacted by this event. Services Not Impacted: A side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are not impacted by this event. Location: Amsterdam, NE [AMS1] - Toronto, Canada [TR1] Date/Time: WEDNESDAY 29APR2026 08:28 EDT (WEDNESDAY 29APR2026 12:28 UTC) Reference #: INC28329656 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 29, 2026, 01:08 PM UTC

      ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Services Impacted: B side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are impacted by this event. Services Not Impacted: A side services traversing Amsterdam, NE [AMS1] - Toronto, Canada [TR1] are not impacted by this event. Location: Amsterdam, NE [AMS1] - Toronto, Canada [TR1] Date/Time: WEDNESDAY 29APR2026 08:28 EDT (WEDNESDAY 29APR2026 12:28 UTC) Reference #: INC28329656 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    Latest: ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Serv…

  4. Service Advisory: INC28318622: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3]
    Resolved 1h 9m
    Started Apr 29, 2026, 07:31 AM UTC · Resolved Apr 29, 2026, 08:41 AM UTC
    Wireless: EMEA
    15 updates · show timeline
    • identified · Apr 22, 2026, 06:42 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 25APR2026 03:00 EDT (SATURDAY 25APR2026 07:00 UTC) Window End Date/Time: SATURDAY 25APR2026 13:00 EDT (SATURDAY 25APR2026 17:00 UTC) Reference #: CC60818061 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 22, 2026, 06:42 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing London, UK [THL] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: London, UK [THL] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 25APR2026 03:00 EDT (SATURDAY 25APR2026 07:00 UTC) Window End Date/Time: SATURDAY 25APR2026 13:00 EDT (SATURDAY 25APR2026 17:00 UTC) Reference #: CC60818061 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 22, 2026, 06:42 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing London, UK [THL] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: London, UK [THL] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 25APR2026 03:00 EDT (SATURDAY 25APR2026 07:00 UTC) Window End Date/Time: SATURDAY 25APR2026 13:00 EDT (SATURDAY 25APR2026 17:00 UTC) Reference #: CC60818061 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 22, 2026, 06:42 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing London, UK [THL] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: London, UK [THL] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 25APR2026 03:00 EDT (SATURDAY 25APR2026 07:00 UTC) Window End Date/Time: SATURDAY 25APR2026 13:00 EDT (SATURDAY 25APR2026 17:00 UTC) Reference #: CC60818061 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 23, 2026, 08:26 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - EMEA Window Start Date/Time: FRIDAY 24APR2026 20:00 EDT (SATURDAY 25APR2026 00:00 UTC) Window End Date/Time: FRIDAY 24APR2026 21:00 EDT (SATURDAY 25APR2026 01:00 UTC) Reference #: CC60854832 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 23, 2026, 08:26 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - EMEA Window Start Date/Time: FRIDAY 24APR2026 20:00 EDT (SATURDAY 25APR2026 00:00 UTC) Window End Date/Time: FRIDAY 24APR2026 21:00 EDT (SATURDAY 25APR2026 01:00 UTC) Reference #: CC60854832 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 23, 2026, 08:26 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - EMEA Window Start Date/Time: FRIDAY 24APR2026 20:00 EDT (SATURDAY 25APR2026 00:00 UTC) Window End Date/Time: FRIDAY 24APR2026 21:00 EDT (SATURDAY 25APR2026 01:00 UTC) Reference #: CC60854832 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 24, 2026, 09:10 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - EMEA Window Start Date/Time:SATURDAY 25APR2026 12:00 EDT (SATURDAY 25APR2026 16:00 UTC) Window End Date/Time:SATURDAY 25APR2026 13:00 EDT (SATURDAY 25APR2026 17:00 UTC) Reference #:CC60891896 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 24, 2026, 09:10 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - EMEA Window Start Date/Time:SATURDAY 25APR2026 12:00 EDT (SATURDAY 25APR2026 16:00 UTC) Window End Date/Time:SATURDAY 25APR2026 13:00 EDT (SATURDAY 25APR2026 17:00 UTC) Reference #:CC60891896 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 24, 2026, 09:10 PM UTC

      Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - EMEA Window Start Date/Time:SATURDAY 25APR2026 12:00 EDT (SATURDAY 25APR2026 16:00 UTC) Window End Date/Time:SATURDAY 25APR2026 13:00 EDT (SATURDAY 25APR2026 17:00 UTC) Reference #:CC60891896 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions

    • identified · Apr 29, 2026, 07:31 AM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 29APR2026 02:47 EDT (WEDNESDAY 29APR2026 06:47 UTC) Reference #: INC28318622 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 29, 2026, 07:31 AM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 29APR2026 02:47 EDT (WEDNESDAY 29APR2026 06:47 UTC) Reference #: INC28318622 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 29, 2026, 07:31 AM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 29APR2026 02:47 EDT (WEDNESDAY 29APR2026 06:47 UTC) Reference #: INC28318622 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 29, 2026, 07:31 AM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 29APR2026 02:47 EDT (WEDNESDAY 29APR2026 06:47 UTC) Reference #: INC28318622 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 29, 2026, 07:31 AM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 29APR2026 02:47 EDT (WEDNESDAY 29APR2026 06:47 UTC) Reference #: INC28318622 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    Latest: ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased late…

  5. Emergency Maintenance: CC60963468: Service Impact: Wireless services: Aurora, IL [DC3] <-> Secaucus, NJ [NY4]
    Resolved 13h 51m
    Started Apr 28, 2026, 06:42 PM UTC · Resolved Apr 29, 2026, 08:33 AM UTC
    Wireless: Americas (Inter-State)
    25 updates · show timeline
    • identified · Apr 27, 2026, 08:00 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] Window Start Date/Time: MONDAY 27APR2026 19:00 EDT (MONDAY 27APR2026 23:00 UTC) Window End Date/Time: MONDAY 27APR2026 20:00 EDT (TUESDAY 28APR2026 00:00 UTC) Reference #: CC60930853 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 27, 2026, 08:01 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] Window Start Date/Time: MONDAY 27APR2026 19:00 EDT (MONDAY 27APR2026 23:00 UTC) Window End Date/Time: MONDAY 27APR2026 20:00 EDT (TUESDAY 28APR2026 00:00 UTC) Reference #: CC60930853 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:15 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:15 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:15 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:15 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:15 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:16 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:16 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:16 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:16 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 05:16 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TR2] - Carteret, NJ, USA [CAR] Window Start Date/Time: TUESDAY 28APR2026 19:00 EDT (TUESDAY 28APR2026 23:00 UTC) Window End Date/Time: TUESDAY 28APR2026 20:00 EDT (WEDNESDAY 29APR2026 00:00 UTC) Reference #: CC60963688 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 06:42 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL [DC3] - Secaucus, NJ [NY4] will be impacted for the duration of this maintenance event. Location: Aurora, IL [DC3] - Secaucus, NJ [NY4] Window Start Date/Time: TUESDAY 28APR2026 17:00 EDT (TUESDAY 28APR2026 21:00 UTC) Window End Date/Time: TUESDAY 28APR2026 18:00 EDT (TUESDAY 28APR2026 22:00 UTC) Reference #: CC60963468 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 06:42 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL [DC3] - Secaucus, NJ [NY4] will be impacted for the duration of this maintenance event. Location: Aurora, IL [DC3] - Secaucus, NJ [NY4] Window Start Date/Time: TUESDAY 28APR2026 17:00 EDT (TUESDAY 28APR2026 21:00 UTC) Window End Date/Time: TUESDAY 28APR2026 18:00 EDT (TUESDAY 28APR2026 22:00 UTC) Reference #: CC60963468 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 06:42 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL [DC3] - Secaucus, NJ [NY4] will be impacted for the duration of this maintenance event. Location: Aurora, IL [DC3] - Secaucus, NJ [NY4] Window Start Date/Time: TUESDAY 28APR2026 17:00 EDT (TUESDAY 28APR2026 21:00 UTC) Window End Date/Time: TUESDAY 28APR2026 18:00 EDT (TUESDAY 28APR2026 22:00 UTC) Reference #: CC60963468 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 06:42 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL [DC3] - Secaucus, NJ [NY4] will be impacted for the duration of this maintenance event. Location: Aurora, IL [DC3] - Secaucus, NJ [NY4] Window Start Date/Time: TUESDAY 28APR2026 17:00 EDT (TUESDAY 28APR2026 21:00 UTC) Window End Date/Time: TUESDAY 28APR2026 18:00 EDT (TUESDAY 28APR2026 22:00 UTC) Reference #: CC60963468 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 06:42 PM UTC

      Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL [DC3] - Secaucus, NJ [NY4] will be impacted for the duration of this maintenance event. Location: Aurora, IL [DC3] - Secaucus, NJ [NY4] Window Start Date/Time: TUESDAY 28APR2026 17:00 EDT (TUESDAY 28APR2026 21:00 UTC) Window End Date/Time: TUESDAY 28APR2026 18:00 EDT (TUESDAY 28APR2026 22:00 UTC) Reference #: CC60963468 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 08:10 PM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Markham, Toronto [MCC] - NJ Metro are impacted by this event. Location: Markham, Toronto [MCC] - NJ Metro Date/Time: TUESDAY 28APR2026 15:19 EDT (TUESDAY 28APR2026 19:19 UTC) Reference #: INC28296295 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 08:10 PM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Markham, Toronto [MCC] - NJ Metro are impacted by this event. Location: Markham, Toronto [MCC] - NJ Metro Date/Time: TUESDAY 28APR2026 15:19 EDT (TUESDAY 28APR2026 19:19 UTC) Reference #: INC28296295 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 08:10 PM UTC

      UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

    • identified · Apr 28, 2026, 08:10 PM UTC

      UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

    • identified · Apr 28, 2026, 08:10 PM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Toronto, Canada [TR2] - NJ Metro are impacted by this event. Location: Toronto, Canada [TR2] - NJ Metro Date/Time: TUESDAY 28APR2026 15:19 EDT (TUESDAY 28APR2026 19:19 UTC) Reference #: INC28296295 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 08:10 PM UTC

      ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Toronto, Canada [TR2] - NJ Metro are impacted by this event. Location: Toronto, Canada [TR2] - NJ Metro Date/Time: TUESDAY 28APR2026 15:19 EDT (TUESDAY 28APR2026 19:19 UTC) Reference #: INC28296295 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

    • identified · Apr 28, 2026, 08:10 PM UTC

      UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

    • identified · Apr 28, 2026, 08:10 PM UTC

      UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

    Latest: UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

See the full Intercontinental Exchange outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 8 incidents
  • Workflow rules failing with EDIS-5000 error Ongoing
    Started Apr 29, 2026, 03:12 PM UTC · ● 3h 19m
  • Service Advisory: INC28329656: Service Impact: B side services: Amsterdam, NE [AMS1] <-> Toronto, Canada [TR1] Resolved
    Started Apr 29, 2026, 01:08 PM UTC · Resolved Apr 29, 2026, 01:52 PM UTC · 43m
  • Service Advisory: INC28329656: Service Impact: B side services: Amsterdam, NE [AMS1] <-> Toronto, Canada [TR1] Resolved
    Started Apr 29, 2026, 01:08 PM UTC · Resolved Apr 29, 2026, 01:52 PM UTC · 43m
  • Service Advisory: INC28318622: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] Resolved
    Started Apr 29, 2026, 07:31 AM UTC · Resolved Apr 29, 2026, 08:41 AM UTC · 1h 9m
  • Emergency Maintenance: CC60963468: Service Impact: Wireless services: Aurora, IL [DC3] <-> Secaucus, NJ [NY4] Resolved
    Started Apr 28, 2026, 06:42 PM UTC · Resolved Apr 29, 2026, 08:33 AM UTC · 13h 51m
  • Alert Advisory: ICE Invoicing MSP Client Files Delayed Resolved
    Started Apr 28, 2026, 02:58 PM UTC · Resolved Apr 29, 2026, 01:44 PM UTC · 22h 45m
  • Emergency Maintenance: CHG1408528: Service Impact: A side Managed Hosting services: Aurora, IL, USA [AUR] Resolved
    Started Apr 27, 2026, 03:11 PM UTC · Resolved Apr 29, 2026, 03:31 AM UTC · 1d 12h
  • Service Advisory: INC28120821: Service Impact: Wireless Degradation: Aurora, IL, USA [AUR] <-> NJ Metro Ongoing
    Started Apr 25, 2026, 11:03 PM UTC · ● 3d 19h

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Track Intercontinental Exchange uptime & incident history

See 90 days of Intercontinental Exchange uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Intercontinental Exchange uptime history

Frequently asked questions

What is Intercontinental Exchange's uptime?
Over the last 90 days, Intercontinental Exchange reported 99.88% uptime on its official status page. That figure is calculated from the public incident timeline at https://www.ice.com/status — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Intercontinental Exchange's uptime history rolling forward in real time.
Has Intercontinental Exchange had outages in 2026?
Yes — Intercontinental Exchange has had 6 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Intercontinental Exchange outage?
The most recent Intercontinental Exchange incident was "Service Advisory: INC28329656: Service Impact: B side services: Amsterdam, NE [AMS1] <-> Toronto, Canada [TR1]", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://www.ice.com/status. See the full incident card above for affected components and the update timeline.
How often does Intercontinental Exchange have outages?
Based on the last 90 days, Intercontinental Exchange averages 2.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Intercontinental Exchange's status page?
Intercontinental Exchange's official status page is https://www.ice.com/status. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Intercontinental Exchange down right now?
Intercontinental Exchange is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Intercontinental Exchange reports a change. Current status is based on 152 tracked services.
How does Pingoru know if Intercontinental Exchange is down?
We read https://www.ice.com/status directly, using Intercontinental Exchange's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Intercontinental Exchange has an outage?
Create a free Pingoru account and add Intercontinental Exchange as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Intercontinental Exchange's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Intercontinental Exchange incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Intercontinental Exchange issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Intercontinental Exchange status?
We use Intercontinental Exchange's own status page at https://www.ice.com/status and cross-reference their homepage (https://www.ice.com). Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Partial Outage" mean?
Intercontinental Exchange has a partial outage — one or more components are down, but the rest of the service is operational.

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