What is Intercontinental Exchange's uptime?

Over the last 90 days, Intercontinental Exchange reported 99.14% uptime on its official status page. That figure is calculated from the public incident timeline at https://www.ice.com/status — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Intercontinental Exchange's uptime history rolling forward in real time.

Has Intercontinental Exchange had outages in 2026?

Yes — Intercontinental Exchange has had 249 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Intercontinental Exchange outage?

The most recent Intercontinental Exchange incident was "Vendor Mandated Emergency Maintenance: CC63293333: Service Impact: Wireless services: Aurora, IL, USA [AUR] Carteret, NJ, USA [CAR]", which started on July 16, 2026 and was resolved on July 16, 2026. Pingoru captured this directly from https://www.ice.com/status. See the full incident card above for affected components and the update timeline.

How often does Intercontinental Exchange have outages?

Based on the last 90 days, Intercontinental Exchange averages 83.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Intercontinental Exchange's status page?

Intercontinental Exchange's official status page is https://www.ice.com/status. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Intercontinental Exchange down right now?

Intercontinental Exchange is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Intercontinental Exchange reports a change. Current status is based on 152 tracked services.

How does Pingoru know if Intercontinental Exchange is down?

We read https://www.ice.com/status directly, using Intercontinental Exchange's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Intercontinental Exchange has an outage?

Create a free Pingoru account and add Intercontinental Exchange as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Intercontinental Exchange's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Intercontinental Exchange incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Intercontinental Exchange issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Intercontinental Exchange status?

We use Intercontinental Exchange's own status page at https://www.ice.com/status and cross-reference their homepage (https://www.ice.com). Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Partial Outage" mean?

Intercontinental Exchange has a partial outage — one or more components are down, but the rest of the service is operational.

Is Intercontinental Exchange down?

Last checked 2m ago

Current status

Intercontinental Exchange is having a partial outage

Active incident: Vendor Mandated Maintenance: CC63265781: Service Impact: Wi…

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Official status page: https://www.ice.com/status · Polled every 5 minutes · 152 components tracked

Intercontinental Exchange is reporting a partial outage right now (last checked 2m ago). Some components are affected; others remain operational.

Real-time Intercontinental Exchange status, recent outages, and incident history — pulled directly from Intercontinental Exchange's official status page at https://www.ice.com/status every 5 minutes. Pingoru tracks 152 Intercontinental Exchange services and has captured 250 incidents in the last 90 days (99.14% uptime). Get email, Slack, Discord, or webhook alerts the moment Intercontinental Exchange reports a new incident — free for 5 monitors, no credit card.

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Intercontinental Exchange uptime 99.14% uptime · past 90 days

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Active incident 1

Vendor Mandated Maintenance: CC63265781: Service Impact: Wireless services: Frankfurt, Germany [FRA2] <-> Bergamo, Italy [IT3]

Ongoing ● 14d 15h

Started Jul 16, 2026, 05:09 PM UTC

Wireless: EMEA
Timeline · 12 updates
- identified · Jul 10, 2026, 03:27 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Frankfurt, Germany [FR2] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Frankfurt, Germany [FR2] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 10, 2026, 03:27 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing London, UK [THL] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: London, UK [THL] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 10, 2026, 03:28 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 02:49 AM UTC
  
  Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Wireless services: EMEA will be impacted for the duration of this maintenance event. Location: Wireless services: EMEA Window Start Date/Time: SATURDAY 18JUL2026 00:00 EDT (SATURDAY 18JUL2026 04:00 UTC) Window End Date/Time: SATURDAY 18JUL2026 04:00 EDT (SATURDAY 18JUL2026 08:00 UTC) Reference #: CHG1460619 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 08:03 AM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: THURSDAY 16JUL2026 02:48 EDT (THURSDAY 16JUL2026 06:48 UTC) Reference #: INC31958864 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 08:03 AM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: THURSDAY 16JUL2026 02:48 EDT (THURSDAY 16JUL2026 06:48 UTC) Reference #: INC31958864 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 09:32 AM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] - EMEA are impacted by this event. Location: Aurora, IL, USA [AUR] - EMEA Date/Time: THURSDAY 16JUL2026 03:53 EDT (THURSDAY 16JUL2026 07:53 UTC) Reference #: INC31961467 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 03:42 PM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: THURSDAY 16JUL2026 11:02 EDT (THURSDAY 16JUL2026 15:02 UTC) Reference #: INC31980304 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 05:08 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - Frankfurt, Germany [FRA2] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - Frankfurt, Germany [FRA2] Window Start Date/Time: SATURDAY 18JUL2026 03:00 EDT (SATURDAY 18JUL2026 07:00 UTC) Window End Date/Time: SUNDAY 19JUL2026 11:00 EDT (SUNDAY 19JUL2026 15:00 UTC) Reference #: CC63265781 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 05:09 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - Frankfurt, Germany [FRA2] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - Frankfurt, Germany [FRA2] Window Start Date/Time: SATURDAY 18JUL2026 03:00 EDT (SATURDAY 18JUL2026 07:00 UTC) Window End Date/Time: SUNDAY 19JUL2026 11:00 EDT (SUNDAY 19JUL2026 15:00 UTC) Reference #: CC63265781 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 05:09 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing London, UK [THL] - Frankfurt, Germany [FRA2] will be impacted for the duration of this maintenance event. Location: London, UK [THL] - Frankfurt, Germany [FRA2] Window Start Date/Time: SATURDAY 18JUL2026 03:00 EDT (SATURDAY 18JUL2026 07:00 UTC) Window End Date/Time: SUNDAY 19JUL2026 11:00 EDT (SUNDAY 19JUL2026 15:00 UTC) Reference #: CC63265781 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 05:09 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Frankfurt, Germany [FRA2] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Frankfurt, Germany [FRA2] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 18JUL2026 03:00 EDT (SATURDAY 18JUL2026 07:00 UTC) Window End Date/Time: SUNDAY 19JUL2026 11:00 EDT (SUNDAY 19JUL2026 15:00 UTC) Reference #: CC63265781 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
Latest: Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, a…

Recent outages & incidents

Past 90 days

Vendor Mandated Emergency Maintenance: CC63293333: Service Impact: Wireless services: Aurora, IL, USA [AUR] <-> Carteret, NJ, USA [CAR]

Resolved 11m

Started Jul 16, 2026, 05:22 PM UTC · Resolved Jul 16, 2026, 05:33 PM UTC

Wireless: Americas (Inter-State)
Timeline · 7 updates
- identified · Jul 11, 2026, 05:35 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Toronto, Canada [TR2] - Secaucus, NJ, USA [NY4] will be impacted for the duration of this maintenance event. Location:Toronto, Canada [TR2] - Secaucus, NJ, USA [NY4] Window Start Date/Time:SATURDAY 11JUL2026 15:00 EDT (SATURDAY 11JUL2026 19:00 UTC) Window End Date/Time:SATURDAY 11JUL2026 16:00 EDT (SATURDAY 11JUL2026 20:00 UTC) Reference #:CC63147605 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions
- identified · Jul 14, 2026, 08:45 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] Window Start Date/Time:TUESDAY 14JUL2026 17:00 EDT (TUESDAY 14JUL2026 21:00 UTC) Window End Date/Time:TUESDAY 14JUL2026 20:00 EDT (WEDNESDAY 15JUL2026 00:00 UTC) Reference #:CC63228012 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions
- identified · Jul 15, 2026, 08:32 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, Illinois [AUR] Mahwah, NJ [MAH] will be impacted for the duration of this maintenance event. Location: Aurora, Illinois [AUR] Mahwah, NJ [MAH] Window Start Date/Time: THURSDAY 16JUL2026 19:00 EDT (THURSDAY 16JUL2026 23:00 UTC) Window End Date/Time: THURSDAY 16JUL2026 21:00 EDT (FRIDAY 17JUL2026 01:00 UTC) Reference #: CC63265794 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 15, 2026, 08:32 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, Illinois [AUR] Secaucus, NJ [NY4] will be impacted for the duration of this maintenance event. Location: Aurora, Illinois [AUR] Secaucus, NJ [NY4] Window Start Date/Time: THURSDAY 16JUL2026 19:00 EDT (THURSDAY 16JUL2026 23:00 UTC) Window End Date/Time: THURSDAY 16JUL2026 21:00 EDT (FRIDAY 17JUL2026 01:00 UTC) Reference #: CC63265794 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 09:32 AM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] - NJ Metro are impacted by this event. Location: Aurora, IL, USA [AUR] - NJ Metro Date/Time: THURSDAY 16JUL2026 03:53 EDT (THURSDAY 16JUL2026 07:53 UTC) Reference #: INC31961467 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 09:32 AM UTC
  
  UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.
- identified · Jul 16, 2026, 05:22 PM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - Carteret, NJ, USA [CAR] Window Start Date/Time:THURSDAY 16JUL2026 17:00 EDT (THURSDAY 16JUL2026 21:00 UTC) Window End Date/Time:THURSDAY 16JUL2026 18:00 EDT (THURSDAY 16JUL2026 22:00 UTC) Reference #:CC63293333 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions
Latest: Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a pot…
Service Advisory: INC31980304: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Bergamo, Italy [IT3]

Resolved 1h 30m

Started Jul 16, 2026, 03:42 PM UTC · Resolved Jul 16, 2026, 05:12 PM UTC

Wireless: EMEA
Timeline · 5 updates
- identified · Jul 16, 2026, 02:49 AM UTC
  
  Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Wireless services: EMEA will be impacted for the duration of this maintenance event. Location: Wireless services: EMEA Window Start Date/Time: SATURDAY 18JUL2026 00:00 EDT (SATURDAY 18JUL2026 04:00 UTC) Window End Date/Time: SATURDAY 18JUL2026 04:00 EDT (SATURDAY 18JUL2026 08:00 UTC) Reference #: CHG1460619 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 09:32 AM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] - EMEA are impacted by this event. Location: Aurora, IL, USA [AUR] - EMEA Date/Time: THURSDAY 16JUL2026 03:53 EDT (THURSDAY 16JUL2026 07:53 UTC) Reference #: INC31961467 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 02:13 PM UTC
  
  Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing EMEA will be impacted for the duration of this maintenance event. Location: EMEA Window Start Date/Time: FRIDAY 17JUL2026 13:00 EDT (FRIDAY 17JUL2026 17:00 UTC) Window End Date/Time: SATURDAY 18JUL2026 00:00 EDT (SATURDAY 18JUL2026 04:00 UTC) Reference #: CHG1460619 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 03:41 PM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: THURSDAY 16JUL2026 11:02 EDT (THURSDAY 16JUL2026 15:02 UTC) Reference #: INC31980304 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 03:42 PM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: THURSDAY 16JUL2026 11:02 EDT (THURSDAY 16JUL2026 15:02 UTC) Reference #: INC31980304 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
Latest: ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased late…
Service Advisory: INC31958864: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3]

Resolved 1h 38m

Started Jul 16, 2026, 08:03 AM UTC · Resolved Jul 16, 2026, 09:41 AM UTC

Wireless: EMEA
Timeline · 5 updates
- identified · Jul 10, 2026, 03:27 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing London, UK [THL] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: London, UK [THL] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 10, 2026, 03:28 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 02:49 AM UTC
  
  Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Wireless services: EMEA will be impacted for the duration of this maintenance event. Location: Wireless services: EMEA Window Start Date/Time: SATURDAY 18JUL2026 00:00 EDT (SATURDAY 18JUL2026 04:00 UTC) Window End Date/Time: SATURDAY 18JUL2026 04:00 EDT (SATURDAY 18JUL2026 08:00 UTC) Reference #: CHG1460619 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 08:03 AM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: THURSDAY 16JUL2026 02:48 EDT (THURSDAY 16JUL2026 06:48 UTC) Reference #: INC31958864 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 16, 2026, 08:03 AM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: THURSDAY 16JUL2026 02:48 EDT (THURSDAY 16JUL2026 06:48 UTC) Reference #: INC31958864 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
Latest: ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased late…
Service Advisory: INC31947092: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3]

Resolved 4h 19m

Started Jul 15, 2026, 10:36 PM UTC · Resolved Jul 16, 2026, 02:56 AM UTC

Wireless: EMEA
Timeline · 6 updates
- identified · Jul 10, 2026, 03:27 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Frankfurt, Germany [FR2] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Frankfurt, Germany [FR2] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 10, 2026, 03:27 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing London, UK [THL] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: London, UK [THL] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 10, 2026, 03:28 AM UTC
  
  Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SUNDAY 12JUL2026 12:00 EDT (SUNDAY 12JUL2026 16:00 UTC) Reference #: CC63111084 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 13, 2026, 12:30 PM UTC
  
  UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.
- identified · Jul 15, 2026, 10:36 PM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 15JUL2026 16:28 EDT (WEDNESDAY 15JUL2026 20:28 UTC) Reference #: INC31947092 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- identified · Jul 15, 2026, 10:36 PM UTC
  
  ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 15JUL2026 16:28 EDT (WEDNESDAY 15JUL2026 20:28 UTC) Reference #: INC31947092 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
Latest: ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased late…
Ordering Services

Resolved 55m

Started Jul 15, 2026, 09:00 PM UTC · Resolved Jul 15, 2026, 09:55 PM UTC

Encompass Services and Partner Network
Timeline · 1 update
- identified · Jul 15, 2026, 09:00 PM UTC
  
  We have received reports of issues with TQL, Title Closing, and Credit Services. Our teams are actively investigating the cause and will provide updates as more information becomes available.
Latest: We have received reports of issues with TQL, Title Closing, and Credit Services. Our teams are actively investigating the cause and will provide updates as more information becomes…

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Outage history

Past 90 days · 250 incidents View full outage history →

Vendor Mandated Emergency Maintenance: CC63293333: Service Impact: Wireless services: Aurora, IL, USA [AUR] <-> Carteret, NJ, USA [CAR] Resolved

Started Jul 16, 2026, 05:22 PM UTC · Resolved Jul 16, 2026, 05:33 PM UTC · 11m
Vendor Mandated Maintenance: CC63265781: Service Impact: Wireless services: Frankfurt, Germany [FRA2] <-> Bergamo, Italy [IT3] Ongoing

Started Jul 16, 2026, 05:09 PM UTC · ● 14d 15h
Service Advisory: INC31980304: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Bergamo, Italy [IT3] Resolved

Started Jul 16, 2026, 03:42 PM UTC · Resolved Jul 16, 2026, 05:12 PM UTC · 1h 30m
Service Advisory: INC31958864: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] Resolved

Started Jul 16, 2026, 08:03 AM UTC · Resolved Jul 16, 2026, 09:41 AM UTC · 1h 38m
Service Advisory: INC31947092: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] Resolved

Started Jul 15, 2026, 10:36 PM UTC · Resolved Jul 16, 2026, 02:56 AM UTC · 4h 19m
Ordering Services Resolved

Started Jul 15, 2026, 09:00 PM UTC · Resolved Jul 15, 2026, 09:55 PM UTC · 55m
Issues reported with ordering credit for Core Logic. Resolved

Started Jul 15, 2026, 02:17 PM UTC · Resolved Jul 15, 2026, 03:36 PM UTC · 1h 19m
Service Advisory: INC31902768: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Basildon, UK [BAS] Resolved

Started Jul 15, 2026, 09:40 AM UTC · Resolved Jul 15, 2026, 10:58 AM UTC · 1h 17m