Intercontinental Exchange Outage History

Intercontinental Exchange partial outage · 3 active incidents View live status →

Intercontinental Exchange had 226 outages in the last 2 years totaling 171h 4m of downtime — averaging 9.3 incidents per month.

There were 226 Intercontinental Exchange outages since April 25, 2026 totaling 171h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ice.com/status

Major May 14, 2026

Performance Degradation: Data and Document Automation (DDA)

Detected by Pingoru
May 14, 2026, 09:20 PM UTC
Resolved
May 15, 2026, 01:58 AM UTC
Duration
4h 38m
Affected: Data and Document Automation (formerly AIQ)
Timeline · 2 updates
  1. identified May 14, 2026, 09:20 PM UTC

    Data and Document Automation (DDA) is currently experiencing performance issues. Users may notice slower response times. Our team is working to restore normal service levels.

  2. identified May 14, 2026, 09:20 PM UTC

    Data and Document Automation (DDA) is currently experiencing latency issues with Extraction. Users may notice delays with extraction. Our team is working to restore normal service levels.

Read the full incident report →

Major May 13, 2026

ICE PPE Pricing Adjustments are not visible to some users.

Detected by Pingoru
May 13, 2026, 06:13 PM UTC
Resolved
May 13, 2026, 07:44 PM UTC
Duration
1h 30m
Affected: ICE Product and Pricing Engine
Timeline · 1 update
  1. identified May 13, 2026, 06:13 PM UTC

    We have received reports of an issue with ICE PPE. Pricing Adjustments are not visible to some LO's. Our teams are actively investigating the cause and will provide updates as more information becomes available.

Read the full incident report →