Intercontinental Exchange is currently experiencing a major incident affecting Encompass Services and Partner Network, which began 2h ago. The vendor's full update timeline is below.
Affected components
Encompass Services and Partner Network
Update timeline
- identified Jun 08, 2026, 01:11 PM UTC
We are aware of users getting errors while using the Get Agencies button on Get Home Counseling Providers form. We are currently investigating this issue and working to resolve.
- identified Jun 08, 2026, 01:11 PM UTC
We are aware of an issue with the Get Agencies button on Get Home Counseling Providers form. This is an issue with the vendor. For a workaround please reference Knowledge Article Home Counseling Get Agencies HUD Websites Knowledge Auto Number 000025283.