Intercontinental Exchange Outage History

Intercontinental Exchange partial outage · 3 active incidents View live status →

Intercontinental Exchange had 226 outages in the last 2 years totaling 382h 29m of downtime — averaging 9.3 incidents per month.

There were 226 Intercontinental Exchange outages since April 25, 2026 totaling 382h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ice.com/status

Major June 5, 2026

document processing latency

Detected by Pingoru
Jun 05, 2026, 06:34 PM UTC
Resolved
Jun 09, 2026, 01:39 PM UTC
Duration
3d 19h
Affected: Data and Document Automation (formerly AIQ)
Timeline · 1 update
  1. identified Jun 05, 2026, 06:34 PM UTC

    We have received reports of issues with document processing latency. Our teams are actively investigating the cause and will provide updates as more information becomes available.

Read the full incident report →

Major June 5, 2026

issue impacting the display and functionality of non-EPC appraisers in the Appraisal Center

Detected by Pingoru
Jun 05, 2026, 01:37 PM UTC
Resolved
Jun 05, 2026, 03:53 PM UTC
Duration
2h 16m
Affected: Encompass Appraisal Center
Timeline · 1 update
  1. identified Jun 05, 2026, 01:37 PM UTC

    ICE Mortgage Technology is aware of an issue impacting the display and functionality of non-EPC appraisers in the Appraisal Center. We are actively investigating and will share updates as soon as more information becomes available.

Read the full incident report →

Major June 4, 2026

Service Advisory: INC30121937: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Frankfurt, Germany [FR2]

Detected by Pingoru
Jun 04, 2026, 11:11 PM UTC
Resolved
Jun 05, 2026, 10:03 AM UTC
Duration
10h 51m
Affected: Wireless: EMEA
Timeline · 5 updates
  1. identified Jun 04, 2026, 11:07 AM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  2. identified Jun 04, 2026, 11:07 AM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  3. identified Jun 04, 2026, 11:11 PM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  4. identified Jun 04, 2026, 11:11 PM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  5. identified Jun 04, 2026, 11:11 PM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

Read the full incident report →

Major June 3, 2026

Webhook Delays

Detected by Pingoru
Jun 03, 2026, 06:55 PM UTC
Resolved
Jun 03, 2026, 08:27 PM UTC
Duration
1h 32m
Affected: Encompass Developer Connect
Timeline · 1 update
  1. identified Jun 03, 2026, 06:55 PM UTC

    We are aware of and are working to resolve an issue which may lead to ~15-20 minute delays in Webhook tasks being processed. Webhook tasks are completing, but please expect a delay as we work to restore service to normal operation.

Read the full incident report →

Major June 1, 2026

PRMG Pricing Delays - 6/1/2026

Detected by Pingoru
Jun 01, 2026, 03:55 PM UTC
Resolved
Jun 02, 2026, 08:31 PM UTC
Duration
1d 4h
Affected: ICE Product and Pricing Engine
Timeline · 2 updates
  1. identified Jun 01, 2026, 03:26 PM UTC

    Georgia Banking Company (GBC) is now added in ICE PPE. If you are interested in adding them to your ICE PPE Pricing, please submit a case into our Resource Center and request approval. Thank you. Knowledge Article #000116664

  2. identified Jun 01, 2026, 03:55 PM UTC

    PRMG pricing is currently delayed due to unannounced changes. Once pricing is LIVE in ICE PPE, we will update this message. Thank you.

Read the full incident report →