Intercontinental Exchange incident

Delay in information getting updated in the Analyzers.

Resolved after 21 hours 20 minutes, affecting Mortgage Analyzers (formerly AIQ), on June 29, 2026.

identified Jun 29, 2026, 03:40 PM UTC

We have received reports of issues with Data Document Automation (formerly AIQ), Mortgage Analyzers (formerly AIQ). This is causing a delay in information getting updated in the Analyzers. Users may receive errors. Current work around: retry and will succeed. Our teams are actively investigating the cause and will provide updates as more information becomes available.

Started
Jun 29, 2026, 03:40 PM UTC
Resolved
Jun 30, 2026, 01:01 PM UTC
Duration
21h 20m
Detected by Pingoru
Jun 29, 2026, 03:40 PM UTC

Affected components

Mortgage Analyzers (formerly AIQ)

Update timeline

  1. identified Jun 29, 2026, 03:40 PM UTC

    We have received reports of issues with Data Document Automation (formerly AIQ), Mortgage Analyzers (formerly AIQ) where the Analyzers are giving "INTERNAL_SERVER_ERROR". Our teams are actively investigating the cause and will provide updates as more information becomes available.

  2. identified Jun 29, 2026, 03:40 PM UTC

    We have received reports of issues with Data Document Automation (formerly AIQ), Mortgage Analyzers (formerly AIQ). This is causing a delay in information getting updated in the Analyzers. Users may receive errors. Current work around: retry and will succeed. Our teams are actively investigating the cause and will provide updates as more information becomes available.

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