Intercontinental Exchange incident

Delay in information getting updated in the Analyzers.

Major Resolved View vendor source →

Intercontinental Exchange experienced a major incident on June 29, 2026 affecting Mortgage Analyzers (formerly AIQ), lasting 21h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 03:40 PM UTC
Resolved
Jun 30, 2026, 01:01 PM UTC
Duration
21h 20m
Detected by Pingoru
Jun 29, 2026, 03:40 PM UTC

Affected components

Mortgage Analyzers (formerly AIQ)

Update timeline

  1. identified Jun 29, 2026, 03:40 PM UTC

    We have received reports of issues with Data Document Automation (formerly AIQ), Mortgage Analyzers (formerly AIQ) where the Analyzers are giving "INTERNAL_SERVER_ERROR". Our teams are actively investigating the cause and will provide updates as more information becomes available.

  2. identified Jun 29, 2026, 03:40 PM UTC

    We have received reports of issues with Data Document Automation (formerly AIQ), Mortgage Analyzers (formerly AIQ). This is causing a delay in information getting updated in the Analyzers. Users may receive errors. Current work around: retry and will succeed. Our teams are actively investigating the cause and will provide updates as more information becomes available.