Intapp Outage History

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Pingoru has recorded 88 incidents for Intapp: 72 in the last 12 months and 23 in the last 90 days.

Source: status.my.intapp.com

88incidents recorded
72last 12 months
23last 90 days
7 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOctNov1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov2%
Pingoru began tracking Intapp in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026677 of 720 (11%)
May 202635 of 744 (1%)
June 20261448 of 720 (7%)
July 2026530 of 744 (4%)
August 2026934 of 744 (5%)
September 2026711 of 720 (1%)
October 2026831 of 744 (4%)
November 202612 of 81 (2%)

Incidents, newest first

Minor November 2, 2026 Intapp DealCloud Degradation of Service US Region 1h 32m DealCloud US1

Started Nov 02, 2026, 05:21 PM UTC· resolved Nov 02, 2026, 06:53 PM UTC

  1. investigating Nov 02, 2026, 05:21 PM UTC

    We are currently experiencing a service degradation affecting our DealCloud solution in the US region. Users may experience login failures. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. resolved Nov 02, 2026, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2026 Intapp DealCloud - UAT Service Outage US 2h 51m US DealCloud - Sandbox

Started Oct 28, 2026, 01:27 PM UTC· resolved Oct 28, 2026, 04:18 PM UTC

  1. identified Oct 28, 2026, 01:27 PM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. monitoring Oct 28, 2026, 03:19 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. monitoring Oct 28, 2026, 03:28 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 28, 2026, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 22, 2026 Intapp DealCloud Partial Service Outage AP 19m DealCloud PS AP1

Started Oct 22, 2026, 06:33 PM UTC· resolved Oct 22, 2026, 06:53 PM UTC

  1. investigating Oct 22, 2026, 06:33 PM UTC

    We are currently experiencing a partial outage affecting our DealCloud solution in the AP region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Oct 22, 2026, 06:49 PM UTC

    The issue has been resolved. We are continuing to monitor the system to confirm that service remains stable.

  3. resolved Oct 22, 2026, 06:53 PM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Notice October 20, 2026 Intapp DealCloud Service Outage US 5m DealCloud PS US1

Started Oct 20, 2026, 12:39 PM UTC· resolved Oct 20, 2026, 12:45 PM UTC

  1. resolved Oct 20, 2026, 12:42 PM UTC

    We faced a degradation of service that lasted 3 minutes at 1:30pm BST, this issue has since been resolved. All services are operating as normal.

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Major October 20, 2026 Intapp DealCloudFS Partial Service Outage EU1 1m DealCloud EU1

Started Oct 20, 2026, 07:17 AM UTC· resolved Oct 20, 2026, 07:19 AM UTC

  1. identified Oct 20, 2026, 07:17 AM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. resolved Oct 20, 2026, 07:19 AM UTC

    We have resolved the incident.

Read the full incident report →

Major October 16, 2026 Intapp IIS (Boomi) Partial Service Outage US Region 30m Intapp Integration Service (IIS) US1

Started Oct 16, 2026, 05:45 PM UTC· resolved Oct 16, 2026, 06:16 PM UTC

  1. identified Oct 16, 2026, 05:45 PM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. monitoring Oct 16, 2026, 05:59 PM UTC

    We has resolved the incident but we are watching to make sure the resolution is complete

  3. monitoring Oct 16, 2026, 05:59 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 16, 2026, 06:16 PM UTC

    We have resolved the incident.

Read the full incident report →

Minor October 9, 2026 Intapp Dealcloud, Time, Intake, and Conflicts Service Disruption in EU 7h 22m DealCloud EU1, DealCloud EU2, DealCloud PS EU1, DealCloud Data Connector EU1 and 3 more

Started Oct 09, 2026, 02:17 PM UTC· resolved Oct 09, 2026, 09:39 PM UTC

  1. identified Oct 09, 2026, 02:17 PM UTC

    Products affected: DealCloud, Time, Intake, and Conflicts Region: EU Affected features or workflows: Some users may be unable to log in to the applications or may experience application slowness. Update: We have identified an issue caused by an ongoing service disruption affecting the underlying Microsoft Azure service provider in the EU region. The issue will persist until the Azure service disruption is resolved. We are actively monitoring the situation and will provide our next update within 2 hours, or sooner if we have any material information.

  2. identified Oct 09, 2026, 04:18 PM UTC

    We are continuing to monitor the situation with Azure and will provide another update as soon as more information is available.

  3. identified Oct 09, 2026, 06:21 PM UTC

    We are actively monitoring the ongoing recovery efforts by Microsoft Azure. We will share further updates as soon as new information is available.

  4. monitoring Oct 09, 2026, 07:18 PM UTC

    The underlying issue with Microsoft Azure has been addressed, and we are currently monitoring the environment to confirm that service is fully restored.

  5. resolved Oct 09, 2026, 09:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2026 Dealcloud UAT/Sandbox Service Disruption in US Region 18h 10m DealCloud US - Preview Sandbox, DealCloud US1 - Preview Sandbox, DealCloud US3 - Preview Sandbox, DealCloud US4 - Preview Sandbox and 5 more

Started Oct 06, 2026, 05:01 PM UTC· resolved Oct 07, 2026, 11:11 AM UTC

  1. identified Oct 06, 2026, 05:01 PM UTC

    Product: DealCloud Environment: UAT/Sandbox Region: USA Affected feature or workflow: ability to log into the UAT/Sandbox site. We have identified an issue affecting DealCloud UAT and Sandbox environments in the US region. Users may experience difficulties logging in to the application. Our team is actively working to implement a fix and restore full service as quickly as possible. We will provide the next update within 2 hours, or sooner if there are significant developments.

  2. identified Oct 06, 2026, 07:04 PM UTC

    Our team continues to actively work on implementing a fix. We will provide the next update within 2 hours, or sooner if there are significant developments.

  3. identified Oct 06, 2026, 09:10 PM UTC

    A fix is currently being rolled out to address the issue affecting DealCloud UAT and Sandbox environments in the US region. As the fix is deployed, clients will gradually regain the ability to log in. We expect the service to be fully restored by tomorrow morning Eastern Time (ET). We appreciate your patience and understanding as we work through the restoration. We will provide another update sooner if there are any significant developments.

  4. resolved Oct 07, 2026, 11:11 AM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor October 2, 2026 Intapp DealCloud Degradation of Service EU 1h 39m DealCloud PS EU1

Started Oct 02, 2026, 07:44 AM UTC· resolved Oct 02, 2026, 09:23 AM UTC

  1. investigating Oct 02, 2026, 07:44 AM UTC

    We are currently experiencing a service degradation affecting our DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Oct 02, 2026, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

  3. resolved Oct 02, 2026, 09:23 AM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor September 28, 2026 Intapp DealCloud Degradation of Service US 1h 13m DealCloud US1

Started Sep 28, 2026, 09:53 AM UTC· resolved Sep 28, 2026, 11:07 AM UTC

  1. investigating Sep 28, 2026, 09:53 AM UTC

    We are currently experiencing a service degradation affecting our DealCloud solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Sep 28, 2026, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

  3. resolved Sep 28, 2026, 11:07 AM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor September 26, 2026 Intapp Dealcloud Service Disruption in USA 1h 4m DealCloud US3, DealCloud US4

Started Sep 26, 2026, 06:42 AM UTC· resolved Sep 26, 2026, 07:46 AM UTC

  1. identified Sep 26, 2026, 06:42 AM UTC

    Product: DealCloud Region: USA, Farms 3 and 4 Impact: Some users may be unable to sign in to the DealCloud platform. We are currently experiencing an issue affecting DealCloud in USA Farms 3 and 4. Our Engineering team has taken corrective action, and the service is gradually recovering. We will continue to monitor recovery and provide the next update within one hour.

  2. monitoring Sep 26, 2026, 06:49 AM UTC

    The service has fully recovered, and users should now be able to access DealCloud normally. We are monitoring performance to confirm continued stability and will provide the next update within one hour.

  3. resolved Sep 26, 2026, 07:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 24, 2026 Intapp DealCloud Service Outage US Production 1h 9m DealCloud US1

Started Sep 24, 2026, 09:38 AM UTC· resolved Sep 24, 2026, 10:48 AM UTC

  1. investigating Sep 24, 2026, 09:38 AM UTC

    We are currently experiencing a service outage affecting our DealCloud production solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Sep 24, 2026, 09:49 AM UTC

    A fix has been implemented and we are seeing service return to normal levels for our DealCloud production solution in the US region. We are continuing to monitor the environment closely to ensure the issue does not recur. We will provide a further update once we are confident the service is fully stable, or immediately if any issues resurface.

  3. resolved Sep 24, 2026, 10:48 AM UTC

    This incident has been resolved. Service for our DealCloud production solution in the US region has been stable for the past hour with no further issues observed. We apologize for any inconvenience this may have caused and thank you for your patience.

Read the full incident report →

Minor September 17, 2026 Intapp Time API Service Degradation 1h 24m Time CA1, Time AP1, Time EU1, Time US1

Started Sep 17, 2026, 01:00 PM UTC· resolved Sep 17, 2026, 02:25 PM UTC

  1. investigating Sep 17, 2026, 01:00 PM UTC

    We are investigating a service degradation affecting API endpoints. End users are not impacted and can continue using the application as normal. However, Boomi and Intapp Integrate integrations may experience issues when making API calls. Our team is actively working to resolve the issue and will provide further updates as they become available.

  2. investigating Sep 17, 2026, 01:24 PM UTC

    We have identified the cause of the API service degradation and are actively working to implement a fix. We will provide another update as soon as more information becomes available.

  3. monitoring Sep 17, 2026, 01:31 PM UTC

    A fix has been implemented, and API calls should now be operating normally. We will continue to monitor the service to ensure stability.

  4. resolved Sep 17, 2026, 02:25 PM UTC

    We have resolved the incident.

Read the full incident report →

Minor September 17, 2026 Intapp DealCloud Degradation of Service EU 4h 56m DealCloud EU1

Started Sep 17, 2026, 09:30 AM UTC· resolved Sep 17, 2026, 02:26 PM UTC

  1. investigating Sep 17, 2026, 09:30 AM UTC

    We are currently experiencing a service degradation affecting our DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Sep 17, 2026, 09:52 AM UTC

    A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

  3. resolved Sep 17, 2026, 02:26 PM UTC

    We have resolved the incident.

Read the full incident report →

Minor September 8, 2026 Intapp DealCloud Degradation of Service EU 1h 4m DealCloud EU1

Started Sep 08, 2026, 11:16 AM UTC· resolved Sep 08, 2026, 12:20 PM UTC

  1. investigating Sep 08, 2026, 11:16 AM UTC

    We are currently experiencing a service degradation affecting our DealCloud (Production) solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Users may experience slow page loads or delays when accessing the application.

  2. identified Sep 08, 2026, 11:31 AM UTC

    We have identified the cause of the performance issue affecting DealCloud (EU Production). Our engineering team is actively working to resolve it. Users may continue to experience slow page loads or delays in the meantime. We will provide further updates as they come available.

  3. monitoring Sep 08, 2026, 11:36 AM UTC

    A fix has been applied and we are monitoring to confirm full recovery. Users should begin to see performance return to normal when accessing DealCloud (EU Production). We will confirm resolution shortly.

  4. resolved Sep 08, 2026, 12:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2026 Intapp DealCloud PS Degradation of Service US 1h 3m DealCloud PS US1

Started Sep 04, 2026, 09:49 AM UTC· resolved Sep 04, 2026, 10:52 AM UTC

  1. investigating Sep 04, 2026, 09:49 AM UTC

    We are currently experiencing a service degradation affecting our DealClous PS solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. identified Sep 04, 2026, 09:57 AM UTC

    We have identified the cause of an issue currently affecting DealCloud (US). Users may experience slow page loads, request timeouts, or errors when accessing the application. Our engineering team is actively working to resolve this and we will provide a further update shortly.

  3. monitoring Sep 04, 2026, 10:04 AM UTC

    A fix has been applied and we are monitoring to confirm full recovery.

  4. resolved Sep 04, 2026, 10:52 AM UTC

    The issue affecting DealCloud (US) has been resolved.

Read the full incident report →

Critical August 27, 2026 Intapp DealCloud Service Outage US 1h 32m DealCloud US1

Started Aug 27, 2026, 09:59 AM UTC· resolved Aug 27, 2026, 11:32 AM UTC

  1. identified Aug 27, 2026, 09:59 AM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. monitoring Aug 27, 2026, 10:26 AM UTC

    A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

  3. resolved Aug 27, 2026, 11:32 AM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Major August 25, 2026 Intapp DealCloud Partial Service Outage APAC 1h 26m DealCloud AP1

Started Aug 25, 2026, 04:15 AM UTC· resolved Aug 25, 2026, 05:42 AM UTC

  1. identified Aug 25, 2026, 04:15 AM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. monitoring Aug 25, 2026, 04:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2026, 05:42 AM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor August 17, 2026 Intapp Billstream Degradation of Service [USA] 3h 46m Billstream US1

Started Aug 17, 2026, 01:36 PM UTC· resolved Aug 17, 2026, 05:23 PM UTC

  1. identified Aug 17, 2026, 01:36 PM UTC

    We are currently experiencing a service degradation affecting our Billstream solution in the USA region. Users may experience issues logging in to the application. Our team has identified the issue and is actively working to implement a fix. We will provide further updates as more information becomes available.

  2. identified Aug 17, 2026, 02:37 PM UTC

    Our engineering team continues to work on deploying the fix. We will provide another update shortly.

  3. monitoring Aug 17, 2026, 03:35 PM UTC

    The fix has been implemented, and all systems are now operational. We will continue to monitor the situation closely.

  4. resolved Aug 17, 2026, 05:23 PM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Notice August 8, 2026 Intapp Time System Monitoring Update (US Region) 5d 5h DealCloud US1

Started Aug 08, 2026, 09:55 AM UTC· resolved Aug 13, 2026, 03:16 PM UTC

  1. monitoring Aug 08, 2026, 09:55 AM UTC

    We are continuing to monitor and troubleshoot our Time Cloud performance issues. As of now, all clients are operational. We are closely monitoring system performance and key operational metrics to ensure the environment remains stable, reliable, and fully operational. We appreciate your continued patience and understanding.

  2. resolved Aug 13, 2026, 03:16 PM UTC

    We have resolved the incident. RCA is pending.

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Major August 7, 2026 Intapp Time Partial Service Outage in US Region 10h 57m Time US1

Started Aug 07, 2026, 09:23 PM UTC· resolved Aug 08, 2026, 08:21 AM UTC

  1. investigating Aug 07, 2026, 09:23 PM UTC

    We are currently experiencing a partial outage affecting our Time solution in the US region. Our team is actively investigating the cause.

  2. investigating Aug 07, 2026, 10:26 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 07, 2026, 11:29 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 08, 2026, 01:16 AM UTC

    Intapp is aware of an issue affecting Intapp Time performance and availability for some customers. Our engineering team is actively working to resolve it. This issue affects a subset of customers. Administrators at impacted organizations are receiving direct email communications with additional detail and updates. If you have not received a direct email regarding this issue, no action is required on your part. We will update this notice as the situation progresses. We will provide the next update once the corrective actions have been completed or if any new information becomes available.

  5. resolved Aug 08, 2026, 08:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 6, 2026 Intapp Time Service Outage in US Region 5h 53m Time US1

Started Aug 06, 2026, 08:06 PM UTC· resolved Aug 07, 2026, 01:59 AM UTC

  1. investigating Aug 06, 2026, 08:06 PM UTC

    We are currently experiencing a outage affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. identified Aug 06, 2026, 08:40 PM UTC

    The issue with US Time has been identified and a fix is being put in place. Clients may experience degraded performance while the solution is being applied.

  3. identified Aug 06, 2026, 09:44 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 06, 2026, 10:58 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 07, 2026, 12:07 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Aug 07, 2026, 01:10 AM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Aug 07, 2026, 01:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2026 Intapp Time Degradation of Service US 3h 31m Time US1

Started Aug 06, 2026, 09:57 AM UTC· resolved Aug 06, 2026, 01:28 PM UTC

  1. investigating Aug 06, 2026, 09:57 AM UTC

    We are currently experiencing a service degradation affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Aug 06, 2026, 10:42 AM UTC

    A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

  3. resolved Aug 06, 2026, 01:28 PM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Critical August 5, 2026 Intapp Time Service Outage in US region 3h 47m Time US1

Started Aug 05, 2026, 06:18 PM UTC· resolved Aug 05, 2026, 10:06 PM UTC

  1. investigating Aug 05, 2026, 06:18 PM UTC

    We are currently experiencing a service outage affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. identified Aug 05, 2026, 07:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 05, 2026, 08:21 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 05, 2026, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 05, 2026, 10:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 3, 2026 Intapp Time Partial Service Outage in US Region 3h 28m Time US1

Started Aug 03, 2026, 09:51 PM UTC· resolved Aug 04, 2026, 01:20 AM UTC

  1. investigating Aug 03, 2026, 09:51 PM UTC

    We are currently experiencing a partial outage affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. investigating Aug 03, 2026, 10:51 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 03, 2026, 11:58 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Aug 04, 2026, 12:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 04, 2026, 01:20 AM UTC

    This incident has been resolved.

Read the full incident report →