Intapp incident
Intapp DealCloud Service Outage US Production
Intapp experienced a critical incident on September 24, 2026 affecting DealCloud US1, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2026, 09:38 AM UTC
We are currently experiencing a service outage affecting our DealCloud production solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- monitoring Sep 24, 2026, 09:49 AM UTC
A fix has been implemented and we are seeing service return to normal levels for our DealCloud production solution in the US region. We are continuing to monitor the environment closely to ensure the issue does not recur. We will provide a further update once we are confident the service is fully stable, or immediately if any issues resurface.
- resolved Sep 24, 2026, 10:48 AM UTC
This incident has been resolved. Service for our DealCloud production solution in the US region has been stable for the past hour with no further issues observed. We apologize for any inconvenience this may have caused and thank you for your patience.