Intapp Outage History

Intapp degraded · 1 active incident View live status →

Intapp had 54 outages in the last 2 years totaling 147h 46m of downtime — averaging 2.2 incidents per month.

There were 54 Intapp outages since September 5, 2025 totaling 147h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.my.intapp.com

Minor January 2, 2026

Intapp Dealcloud Degradation of Service EU

Detected by Pingoru
Jan 02, 2026, 04:52 PM UTC
Resolved
Jan 02, 2026, 08:16 PM UTC
Duration
3h 24m
Affected: DealCloud EU1DealCloud EU2
Timeline · 3 updates
  1. investigating Jan 02, 2026, 04:52 PM UTC

    We are currently experiencing a service degradation affecting our Dealcloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Some users will experience a timeout while attempting to login.

  2. monitoring Jan 02, 2026, 05:25 PM UTC

    The system has recovered, and all services are now fully operational. We will continue to monitor the situation.

  3. resolved Jan 02, 2026, 08:16 PM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor December 15, 2025

Intapp DealCloud Degradation of Service EU and US impacting our automation services.

Detected by Pingoru
Dec 15, 2025, 02:03 PM UTC
Resolved
Dec 15, 2025, 03:04 PM UTC
Duration
1h 1m
Affected: DealCloud EU2DealCloud US5
Timeline · 5 updates
  1. identified Dec 15, 2025, 02:03 PM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. investigating Dec 15, 2025, 02:31 PM UTC

    We are currently experiencing a service degradation affecting our [product] solution in the [Geo] region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  3. investigating Dec 15, 2025, 02:35 PM UTC

    We are currently experiencing degraded performance impacting our automation services. Our team is actively investigating the issue and working to restore normal operation as quickly as possible. Further updates will be provided as more information becomes available.

  4. monitoring Dec 15, 2025, 02:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 15, 2025, 03:04 PM UTC

    We have resolved the incident.

Read the full incident report →

Minor November 26, 2025

Intapp Degradation of Service [AP|CA]

Detected by Pingoru
Nov 26, 2025, 11:45 AM UTC
Resolved
Nov 26, 2025, 04:34 PM UTC
Duration
4h 48m
Affected: DealCloud PS CA1DealCloud PS AP1Risk/Flow CA1DealCloud PS EU1Walls CA1Risk/Flow AP1Flow CA1Risk/Flow EU1Time CA1Walls AP1DealCloud PS US1Time AP1Walls EU1Flow EU1Intapp Integration Service (IIS) CA1Risk/Flow US1Time EU1Intapp Integration Service (IIS) AP1Walls US1Flow US1Collaboration EU1Time US1Intapp Integration Service (IIS) EU1Experience EUIntapp Integration Service (IIS) US1Experience US
Timeline · 6 updates
  1. investigating Nov 26, 2025, 11:45 AM UTC

    We are currently investigating an issue impacting a subset of customers across all regions, where some users are unable to obtain access tokens required for integration runs using the TIME-to-CDS-connector. The issue began around 12:00pm UTC on 25 November 2025. Our engineering team has identified the root cause and is actively working to resolve the problem. We will provide updates as more information becomes available.

  2. identified Nov 26, 2025, 12:04 PM UTC

    Our team is currently working on the necessary remediation steps. While the process may take some time to complete, we’ll continue to share updates throughout the day to keep you informed.

  3. identified Nov 26, 2025, 02:03 PM UTC

    Our team is continuing to work on the fix, and we appreciate your patience as we move this forward.

  4. identified Nov 26, 2025, 02:50 PM UTC

    Our team is continuing to work on the fix, and we appreciate your patience as we make progress. The issue affecting the EU region has now been resolved.

  5. identified Nov 26, 2025, 04:02 PM UTC

    Our team is continuing to work on the fix, and we appreciate your patience as we make progress. The issue affecting the US region has now been resolved.

  6. resolved Nov 26, 2025, 04:34 PM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor November 5, 2025

Intapp Time, Risk, DealCloud Service Outage in EU Region

Detected by Pingoru
Nov 05, 2025, 05:15 PM UTC
Resolved
Nov 05, 2025, 05:15 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 05, 2025, 05:52 PM UTC

    We experienced sporadic brief outages from 17:05 to 17:27 UTC across multiple products, including Time, Risk and DealCloud. The systems have recovered, and operation is returned to normal.

Read the full incident report →

Major October 29, 2025

Boomi Platform Login Issues

Detected by Pingoru
Oct 29, 2025, 05:12 PM UTC
Resolved
Oct 30, 2025, 12:19 AM UTC
Duration
7h 7m
Affected: Intapp Integration Service (IIS) CA1Intapp Integration Service (IIS) AP1Intapp Integration Service (IIS) EU1Intapp Integration Service (IIS) US1
Timeline · 3 updates
  1. investigating Oct 29, 2025, 05:12 PM UTC

    We are aware of an ongoing Microsoft Azure outage that is currently affecting the ability to log in to the Boomi platform. Our team is actively monitoring the situation and we will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

  2. monitoring Oct 29, 2025, 08:13 PM UTC

    We anticipate full recovery to happen by 23:20 UTC on 29 October 2025.

  3. resolved Oct 30, 2025, 12:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025

Intapp Dealcloud Service Unavailable [All Regions]

Detected by Pingoru
Oct 29, 2025, 04:09 PM UTC
Resolved
Oct 30, 2025, 12:20 AM UTC
Duration
8h 10m
Affected: DealCloud EU1DealCloud US1DealCloud AP1DealCloud PS CA1DealCloud PS AP1DealCloud US3DealCloud AE1DealCloud PS EU1DealCloud US4DealCloud Data Connector AP1DealCloud Data Connector AE1DealCloud US5DealCloud Data Connector EU1DealCloud US6DealCloud PS US1DealCloud Data Connector US1
Timeline · 5 updates
  1. identified Oct 29, 2025, 04:09 PM UTC

    We are currently investigating an issue affecting the DealCloud application in all regions. Users may be unable to log in to the platform at this time. Our engineering team is actively working on a resolution and we will provide updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Oct 29, 2025, 04:25 PM UTC

    The DealCloud platform has been restored and is now operational across all regions. Some users may experience a brief delay during the initial page load, but all functionality should perform as expected thereafter. Our engineering team will continue to monitor system performance closely to ensure ongoing stability and responsiveness. We appreciate your patience.

  3. monitoring Oct 29, 2025, 05:09 PM UTC

    We are aware of an ongoing Microsoft Azure outage that is currently impacting certain DealCloud functionalities, including: *Outlook Web Add-in *DealCloud Mobile Application Our team is actively monitoring the situation and will provide updates as more information becomes available. Core DealCloud platform access remains available.

  4. monitoring Oct 29, 2025, 08:12 PM UTC

    We anticipate full recovery to happen by 23:20 UTC on 29 October 2025.

  5. resolved Oct 30, 2025, 12:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 25, 2025

Intapp IIS Degradation of Service All Regions

Detected by Pingoru
Oct 25, 2025, 12:45 PM UTC
Resolved
Oct 25, 2025, 06:45 PM UTC
Duration
6h
Affected: Intapp Integration Service (IIS) CA1Intapp Integration Service (IIS) AP1Intapp Integration Service (IIS) EU1Intapp Integration Service (IIS) US1
Timeline · 4 updates
  1. investigating Oct 25, 2025, 12:45 PM UTC

    We are currently experiencing a service degradation affecting our IIS solution in all regions. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. investigating Oct 25, 2025, 02:45 PM UTC

    Our teams continue to investigate.

  3. monitoring Oct 25, 2025, 04:46 PM UTC

    A fix has been implemented. We are monitoring the situation to ensure continued availability while our processes continue to work through the backlog of messages.

  4. resolved Oct 25, 2025, 06:45 PM UTC

    We have resolved the incident.

Read the full incident report →

Minor October 22, 2025

Intapp Intake, Conflicts, and Time Degradation of Service in APAC

Detected by Pingoru
Oct 22, 2025, 09:51 PM UTC
Resolved
Oct 22, 2025, 10:37 PM UTC
Duration
45m
Affected: Risk/Flow AP1Time AP1
Timeline · 3 updates
  1. investigating Oct 22, 2025, 09:51 PM UTC

    We are currently experiencing a service degradation affecting our Intake, Conflicts, and Time solutions in the APAC region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Oct 22, 2025, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2025, 10:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

AWS outage impacting Employee Compliance [US]

Detected by Pingoru
Oct 20, 2025, 06:36 PM UTC
Resolved
Oct 20, 2025, 11:10 PM UTC
Duration
4h 34m
Affected: Employee Compliance US1
Timeline · 3 updates
  1. investigating Oct 20, 2025, 06:36 PM UTC

    The ongoing AWS outage is impacting certain functionalities within our Employee Compliance product. Clients may experience issues when searching for securities on forms.

  2. identified Oct 20, 2025, 08:36 PM UTC

    We are monitoring the recovery of AWS services.

  3. resolved Oct 20, 2025, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

AWS outage impacting email notification service [US]

Detected by Pingoru
Oct 20, 2025, 05:57 PM UTC
Resolved
Oct 20, 2025, 06:56 PM UTC
Duration
59m
Affected: DealCloud US1DealCloud US3DealCloud US4DealCloud US5DealCloud US6DealCloud PS US1Risk/Flow US1Walls US1Flow US1Employee Compliance US1
Timeline · 3 updates
  1. investigating Oct 20, 2025, 05:57 PM UTC

    We are investigating the impact of AWS outage on our email notification service in the US region. Customers may see delayed or undelivered email notifications across certain Intapp solutions.

  2. investigating Oct 20, 2025, 06:02 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2025, 06:56 PM UTC

    We have resolved the incident.

Read the full incident report →

Major October 18, 2025

Intapp Dealcloud Service Outage US

Detected by Pingoru
Oct 18, 2025, 09:42 AM UTC
Resolved
Oct 18, 2025, 11:04 AM UTC
Duration
1h 21m
Affected: DealCloud US1DealCloud US3DealCloud US4DealCloud US5DealCloud US6
Timeline · 3 updates
  1. identified Oct 18, 2025, 09:42 AM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. identified Oct 18, 2025, 10:11 AM UTC

    We’re continuing to work on resolving the issue and restoring normal service. Updates will be provided as progress is made.

  3. resolved Oct 18, 2025, 11:04 AM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor October 17, 2025

Intapp Open Degradation of Service US - Delays in email notifications and auto-transitions

Detected by Pingoru
Oct 17, 2025, 08:52 PM UTC
Resolved
Oct 17, 2025, 11:53 PM UTC
Duration
3h 1m
Affected: Risk/Flow US1
Timeline · 3 updates
  1. identified Oct 17, 2025, 08:52 PM UTC

    We have identified an issue with sending email notifications and auto-transitions. We are working on a resolution. Further updates will be posted shortly.

  2. monitoring Oct 17, 2025, 10:45 PM UTC

    We have resolved the incident and notifications are recovering. We are now monitoring the application progress.

  3. resolved Oct 17, 2025, 11:53 PM UTC

    We have resolved the incident.

Read the full incident report →

Minor October 17, 2025

Intapp Open Sandbox Partial Service Outage EU while attempting to log into Open

Detected by Pingoru
Oct 17, 2025, 05:12 PM UTC
Resolved
Oct 17, 2025, 11:53 PM UTC
Duration
6h 40m
Affected: Risk/Flow EU1 - Sandbox
Timeline · 3 updates
  1. identified Oct 17, 2025, 05:12 PM UTC

    We have identified an issue with logging into Open and are working on a resolution. Further updates will be posted shortly.

  2. monitoring Oct 17, 2025, 05:38 PM UTC

    We has resolved the incident but we are watching to make sure the resolution is complete

  3. resolved Oct 17, 2025, 11:53 PM UTC

    We have resolved the incident.

Read the full incident report →

Notice October 15, 2025

Intapp Time Partial Service Outage CA Sandbox

Detected by Pingoru
Oct 15, 2025, 11:25 PM UTC
Resolved
Oct 15, 2025, 04:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 15, 2025, 11:25 PM UTC

    An issue occurred for some sandbox tenants in our CA region. Some users were unable to access their sandbox environments or one hour, 52 minutes, starting at 12 noon, Eastern time. The issue has been resolved. All services are operating as normal.

Read the full incident report →

Notice October 11, 2025

Intapp Dealcloud Partial Service Outage US

Detected by Pingoru
Oct 11, 2025, 11:00 AM UTC
Resolved
Oct 11, 2025, 10:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 11, 2025, 11:00 AM UTC

    An incident occurred that would have resulted in some users being unable to access the Dealcloud system for approx. 26 minutes starting at 6:22 this morning. The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor October 10, 2025

Intapp Flow Degradation of Service AP

Detected by Pingoru
Oct 10, 2025, 04:14 PM UTC
Resolved
Oct 11, 2025, 03:32 AM UTC
Duration
11h 18m
Affected: Risk/Flow AP1
Timeline · 7 updates
  1. investigating Oct 10, 2025, 04:14 PM UTC

    We are currently experiencing a service degradation affecting our Intapp Flow solution in the AP region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. investigating Oct 10, 2025, 05:20 PM UTC

    We are currently experiencing a degradation of service. Our teams are currently investigating.

  3. monitoring Oct 10, 2025, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Oct 10, 2025, 05:44 PM UTC

    The previous solution was only partially successful. We are working on a more permanent resolution. Further updates will be posted shortly.

  5. identified Oct 10, 2025, 06:57 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Oct 10, 2025, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results. Further updates will be posted after an extended monitoring period.

  7. resolved Oct 11, 2025, 03:32 AM UTC

    We have resolved the incident.

Read the full incident report →

Minor October 9, 2025

Intapp Dealcloud Degradation of Service EU\US\AP\CA\AE

Detected by Pingoru
Oct 09, 2025, 09:56 AM UTC
Resolved
Oct 09, 2025, 01:03 PM UTC
Duration
3h 6m
Affected: DealCloud AE - Preview SandboxDealCloud PS CA1DealCloud PS CA - Preview SandboxDealCloud PS AP1DealCloud PS AP - Preview SandboxDealCloud AE1DealCloud PS EU1DealCloud PS EU - Preview SandboxDealCloud PS US1DealCloud PS US - Preview Sandbox
Timeline · 4 updates
  1. investigating Oct 09, 2025, 09:56 AM UTC

    We are currently experiencing a service degradation affecting our Dealcloud solution in Production and Sandbox environments in the EU\US\AP\CA\AE region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. We are currently aware of an application gateway/provider issue which is intermittently affecting the loading of the Dealcloud pages.

  2. identified Oct 09, 2025, 10:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 09, 2025, 10:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 09, 2025, 01:03 PM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →

Minor October 3, 2025

Intapp Risk and Flow Service Outage in APAC Region

Detected by Pingoru
Oct 03, 2025, 06:29 PM UTC
Resolved
Oct 03, 2025, 08:38 PM UTC
Duration
2h 8m
Affected: Risk/Flow AP1
Timeline · 3 updates
  1. investigating Oct 03, 2025, 06:29 PM UTC

    We are currently experiencing a service outage affecting our Risk (Intake, Conflicts, Terms) and Flow solution in the APAC region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. identified Oct 03, 2025, 07:58 PM UTC

    Performance is improving, but not yet fully recovered. Upgrading from outage to degradation of service.

  3. resolved Oct 03, 2025, 08:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 3, 2025

Intapp Sandbox Service Outage – Intake, Conflicts, Terms, Flow (APAC & Canada)

Detected by Pingoru
Oct 03, 2025, 05:10 PM UTC
Resolved
Oct 03, 2025, 05:27 PM UTC
Duration
17m
Affected: Risk/Flow CA1 - SandboxRisk/Flow AP1 - Sandbox
Timeline · 2 updates
  1. investigating Oct 03, 2025, 05:10 PM UTC

    We are currently experiencing a service outage impacting our Intake, Conflicts, Terms, Flow solutions in the (APAC & Canada) region. As a result, some users may be unable to log into the sandbox environment. Our team is actively investigating the issue and will provide updates as more information becomes available.

  2. resolved Oct 03, 2025, 05:27 PM UTC

    Service has been fully restored. Users should now be able to log into the sandbox environment without issue.

Read the full incident report →

Major September 30, 2025

Intapp DealCloud Legal Outage of Service in US

Detected by Pingoru
Sep 30, 2025, 07:19 PM UTC
Resolved
Sep 30, 2025, 11:18 PM UTC
Duration
3h 58m
Affected: DealCloud PS US1
Timeline · 5 updates
  1. investigating Sep 30, 2025, 07:19 PM UTC

    We are currently experiencing a service degradation affecting our DealCloud legal solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. investigating Sep 30, 2025, 08:28 PM UTC

    The system may experience a temporary outage while we continue to investigate the underlying issue.

  3. identified Sep 30, 2025, 09:16 PM UTC

    Sites are back up but performance is still degraded. The team is continuing to work on a resolution for this issue.

  4. monitoring Sep 30, 2025, 09:26 PM UTC

    Service has been restored, and we are monitoring performance for any additional issues.

  5. resolved Sep 30, 2025, 11:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2025

Intapp Conflicts Degradation of Service in Europe

Detected by Pingoru
Sep 30, 2025, 04:29 PM UTC
Resolved
Sep 30, 2025, 05:38 PM UTC
Duration
1h 9m
Affected: Risk/Flow EU1
Timeline · 3 updates
  1. investigating Sep 30, 2025, 04:29 PM UTC

    We are currently experiencing a service degradation affecting our Conflicts solution in the Europe region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. monitoring Sep 30, 2025, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 05:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 27, 2025

Intapp Flow Service Outage EU - Sandbox

Detected by Pingoru
Sep 27, 2025, 03:43 AM UTC
Resolved
Sep 27, 2025, 04:02 AM UTC
Duration
18m
Affected: Flow EU1 - Sandbox
Timeline · 3 updates
  1. identified Sep 27, 2025, 03:43 AM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. monitoring Sep 27, 2025, 03:44 AM UTC

    We have resolved the incident and will continue to monitor

  3. resolved Sep 27, 2025, 04:02 AM UTC

    We have resolved the incident.

Read the full incident report →

Minor September 26, 2025

Intapp Open and Flow Sandbox Degradation of Service AP Region

Detected by Pingoru
Sep 26, 2025, 05:54 PM UTC
Resolved
Sep 29, 2025, 10:08 PM UTC
Duration
3d 4h
Affected: Risk/Flow AP1 - Sandbox
Timeline · 5 updates
  1. identified Sep 26, 2025, 05:54 PM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. identified Sep 26, 2025, 06:58 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 26, 2025, 08:51 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 27, 2025, 12:49 AM UTC

    We are continuing to work on a fix for this issue. No further scheduled updates will be provided until there is new information.

  5. resolved Sep 29, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2025

Intapp DealCloud PS Production Degradation of Service (US)

Detected by Pingoru
Sep 25, 2025, 03:07 PM UTC
Resolved
Sep 25, 2025, 04:17 PM UTC
Duration
1h 9m
Affected: DealCloud PS US1
Timeline · 3 updates
  1. investigating Sep 25, 2025, 03:07 PM UTC

    We are currently experiencing a degradation of service, and some users may not be able to log in. Our teams are currently investigating.

  2. monitoring Sep 25, 2025, 03:22 PM UTC

    We have resolved the incident and service has been restored. We are monitoring to make sure the resolution is complete.

  3. resolved Sep 25, 2025, 04:17 PM UTC

    The issue has been resolved. All services are operating as normal.

Read the full incident report →