Intapp incident
Intapp Dealcloud, Time, Intake, and Conflicts Service Disruption in EU
Intapp experienced a minor incident on October 9, 2026 affecting DealCloud EU1 and DealCloud EU2 and 1 more component, lasting 7h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 09, 2026, 02:17 PM UTC
Products affected: DealCloud, Time, Intake, and Conflicts Region: EU Affected features or workflows: Some users may be unable to log in to the applications or may experience application slowness. Update: We have identified an issue caused by an ongoing service disruption affecting the underlying Microsoft Azure service provider in the EU region. The issue will persist until the Azure service disruption is resolved. We are actively monitoring the situation and will provide our next update within 2 hours, or sooner if we have any material information.
- identified Oct 09, 2026, 04:18 PM UTC
We are continuing to monitor the situation with Azure and will provide another update as soon as more information is available.
- identified Oct 09, 2026, 06:21 PM UTC
We are actively monitoring the ongoing recovery efforts by Microsoft Azure. We will share further updates as soon as new information is available.
- monitoring Oct 09, 2026, 07:18 PM UTC
The underlying issue with Microsoft Azure has been addressed, and we are currently monitoring the environment to confirm that service is fully restored.
- resolved Oct 09, 2026, 09:39 PM UTC
This incident has been resolved.