Intapp experienced a major incident on August 7, 2026 affecting Time US1, lasting 10h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 07, 2026, 09:23 PM UTC
We are currently experiencing a partial outage affecting our Time solution in the US region. Our team is actively investigating the cause.
- investigating Aug 07, 2026, 10:26 PM UTC
We are continuing to investigate this issue.
- investigating Aug 07, 2026, 11:29 PM UTC
We are continuing to investigate this issue.
- identified Aug 08, 2026, 01:16 AM UTC
Intapp is aware of an issue affecting Intapp Time performance and availability for some customers. Our engineering team is actively working to resolve it. This issue affects a subset of customers. Administrators at impacted organizations are receiving direct email communications with additional detail and updates. If you have not received a direct email regarding this issue, no action is required on your part. We will update this notice as the situation progresses. We will provide the next update once the corrective actions have been completed or if any new information becomes available.
- resolved Aug 08, 2026, 08:21 AM UTC
This incident has been resolved.