Intapp experienced a minor incident on September 8, 2026 affecting DealCloud EU1, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2026, 11:16 AM UTC
We are currently experiencing a service degradation affecting our DealCloud (Production) solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Users may experience slow page loads or delays when accessing the application.
- identified Sep 08, 2026, 11:31 AM UTC
We have identified the cause of the performance issue affecting DealCloud (EU Production). Our engineering team is actively working to resolve it. Users may continue to experience slow page loads or delays in the meantime. We will provide further updates as they come available.
- monitoring Sep 08, 2026, 11:36 AM UTC
A fix has been applied and we are monitoring to confirm full recovery. Users should begin to see performance return to normal when accessing DealCloud (EU Production). We will confirm resolution shortly.
- resolved Sep 08, 2026, 12:20 PM UTC
This incident has been resolved.