Intapp experienced a minor incident on September 4, 2026 affecting DealCloud PS US1, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 09:49 AM UTC
We are currently experiencing a service degradation affecting our DealClous PS solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- identified Sep 04, 2026, 09:57 AM UTC
We have identified the cause of an issue currently affecting DealCloud (US). Users may experience slow page loads, request timeouts, or errors when accessing the application. Our engineering team is actively working to resolve this and we will provide a further update shortly.
- monitoring Sep 04, 2026, 10:04 AM UTC
A fix has been applied and we are monitoring to confirm full recovery.
- resolved Sep 04, 2026, 10:52 AM UTC
The issue affecting DealCloud (US) has been resolved.