Instructure incident

Some Canvas users may experience degraded media playback

Minor Resolved View vendor source →

Instructure experienced a minor incident on August 24, 2026 affecting Canvas LMS and us-east-1, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 02:42 AM UTC
Resolved
Aug 24, 2026, 03:44 AM UTC
Duration
1h 1m
Detected by Pingoru
Aug 24, 2026, 02:42 AM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Aug 24, 2026, 02:42 AM UTC

    We are currently investigating this issue.

  2. identified Aug 24, 2026, 02:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 24, 2026, 03:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 24, 2026, 03:30 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 24, 2026, 03:44 AM UTC

    This incident has been resolved.