Instructure incident

Some users may experience errors when playing or uploading media files

Minor Resolved View vendor source →

Instructure experienced a minor incident on August 17, 2026 affecting Canvas LMS and us-east-1, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 01:30 PM UTC
Resolved
Aug 17, 2026, 01:43 PM UTC
Duration
12m
Detected by Pingoru
Aug 17, 2026, 01:30 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. identified Aug 17, 2026, 01:30 PM UTC

    A small number of users may experience errors when playing or uploading media files

  2. resolved Aug 17, 2026, 01:43 PM UTC

    This incident has been resolved.