Instructure incident

Some users may be experiencing slowness or timeout errors when accessing Canvas

Minor Resolved View vendor source →

Instructure experienced a minor incident on January 12, 2026 affecting Canvas LMS and us-east-1, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 01:18 PM UTC
Resolved
Jan 12, 2026, 01:57 PM UTC
Duration
39m
Detected by Pingoru
Jan 12, 2026, 01:18 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. identified Jan 12, 2026, 01:18 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 12, 2026, 01:43 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 12, 2026, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 12, 2026, 01:57 PM UTC

    This incident has been resolved.