Instructure incident

Some users may be encountering 504 errors when accessing Canvas.

Minor Resolved View vendor source →

Instructure experienced a minor incident on January 12, 2026 affecting Canvas LMS, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 02:58 PM UTC
Resolved
Jan 12, 2026, 03:33 PM UTC
Duration
35m
Detected by Pingoru
Jan 12, 2026, 02:58 PM UTC

Affected components

Canvas LMS

Update timeline

  1. investigating Jan 12, 2026, 02:58 PM UTC

    We are currently investigating this issue.

  2. identified Jan 12, 2026, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 12, 2026, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 12, 2026, 03:33 PM UTC

    This incident has been resolved.