Instructure incident

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Minor Resolved View vendor source →

Instructure experienced a minor incident on January 28, 2026 affecting Canvas LMS and us-east-1, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 06:41 PM UTC
Resolved
Jan 28, 2026, 08:05 PM UTC
Duration
1h 23m
Detected by Pingoru
Jan 28, 2026, 06:41 PM UTC

Affected components

Canvas LMSus-east-1

Update timeline

  1. investigating Jan 28, 2026, 06:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 28, 2026, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jan 28, 2026, 07:25 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 28, 2026, 07:26 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 28, 2026, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 28, 2026, 08:05 PM UTC

    This incident has been resolved.