Instructure incident

Some users may be experiencing slowness or timeout errors when accessing Canvas

Notice Resolved View vendor source →

Instructure experienced a notice incident on January 29, 2026 affecting Canvas LMS and us-west-2, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 05:43 PM UTC
Resolved
Jan 29, 2026, 05:57 PM UTC
Duration
13m
Detected by Pingoru
Jan 29, 2026, 05:43 PM UTC

Affected components

Canvas LMSus-west-2

Update timeline

  1. identified Jan 29, 2026, 05:43 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 29, 2026, 05:43 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jan 29, 2026, 05:57 PM UTC

    This incident has been resolved.