Infobip incident

Global (Europe) - Broadcast service degradation

Infobip experienced a major incident on August 3, 2026 affecting Global (Europe) and Global (Europe), lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Aug 03, 2026, 12:46 PM UTC
Resolved: Aug 03, 2026, 01:11 PM UTC
Duration: 24m
Detected by Pingoru: Aug 03, 2026, 12:46 PM UTC

Affected components

Global (Europe)Global (Europe)

Update timeline

investigating Aug 03, 2026, 12:46 PM UTC

We are currently experiencing issues with Broadcast service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
resolved Aug 03, 2026, 01:11 PM UTC

The issue has been successfully resolved and the service is once again operational. Start (UTC): 03 August 12:33 End (UTC): 03 August 13:05 Impact: The users might not have been able to load the list of Broadcast templates and campaigns in Customer Portal