Infobip incident

Multiple Locations - Portal Payments Service Degradation

Minor Resolved View vendor source →

Infobip experienced a minor incident on October 1, 2026 affecting Global (Europe) and EU Region-locked and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 12:14 PM UTC
Resolved
Oct 01, 2026, 12:14 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2026, 12:14 PM UTC

Affected components

Global (Europe)EU Region-lockedGreat BritainIndiaIndonesiaPakistanQatarSaudi ArabiaTurkeyUnited Arab Emirates

Update timeline

  1. resolved Oct 01, 2026, 12:14 PM UTC

    We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal. Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal