Infobip incident

Saudi Arabia - Customer Portal Services Degradation

Minor Resolved View vendor source →

Infobip experienced a minor incident on October 3, 2026 affecting Saudi Arabia and Saudi Arabia, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2026, 01:16 PM UTC
Resolved
Oct 03, 2026, 01:39 PM UTC
Duration
23m
Detected by Pingoru
Oct 03, 2026, 01:16 PM UTC

Affected components

Saudi ArabiaSaudi Arabia

Update timeline

  1. investigating Oct 03, 2026, 01:16 PM UTC

    We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected. Our team is actively working to resolve the issue.

  2. resolved Oct 03, 2026, 01:39 PM UTC

    The connectivity issue affecting our Saudi Arabia Data Center has been resolved. Start (UTC): 03 October 2026 12:43 End (UTC): 03 October 2026 13:15 Issues with Customer Service Portal and traffic has been resolved We apologize for any inconvenience caused.