Infobip incident

United States - Customer Portal 2FA Login issues

Minor Resolved View vendor source →

Infobip experienced a minor incident on March 3, 2026 affecting United States, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 12:53 PM UTC
Resolved
Mar 03, 2026, 01:05 PM UTC
Duration
12m
Detected by Pingoru
Mar 03, 2026, 12:53 PM UTC

Affected components

United States

Update timeline

  1. investigating Mar 03, 2026, 12:53 PM UTC

    We are currently experiencing issues with our 2FA Customer Portal Login service over the United States data center. You may experience issues and errors when verifying 2FA codes. The issue is currently under investigation, and more information will be shared in the next update.

  2. identified Mar 03, 2026, 01:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 03, 2026, 01:05 PM UTC

    The issue has been successfully resolved and the service is once again operational. Start (UTC): 03 March 10:26 End (UTC): 03 March 12:55 Impact: Customer Portal 2FA service issues