Infobip incident

Multiple Locations - Online payments degradation

Major Resolved View vendor source →

Infobip experienced a major incident on March 14, 2026 affecting Global (Europe) and EU Region-locked and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2026, 09:25 PM UTC
Resolved
Mar 14, 2026, 10:28 PM UTC
Duration
1h 2m
Detected by Pingoru
Mar 14, 2026, 09:25 PM UTC

Affected components

Global (Europe)EU Region-lockedGreat BritainIndiaIndonesiaPakistanQatarSaudi ArabiaTurkeyUnited Arab Emirates

Update timeline

  1. investigating Mar 14, 2026, 09:25 PM UTC

    We are currently experiencing issues with the Online Payments through Portal. Our internal team is actively investigating the extent of this issue, and further details will be provided shortly.

  2. investigating Mar 14, 2026, 09:26 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 14, 2026, 10:00 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 14, 2026, 10:28 PM UTC

    Dear Customer, The issues with the Online Payments through Portal have been resolved. After monitoring and verification, our dedicated team confirms that all services are operating normally.