Infobip incident
Global (Europe)- WhatsApp Template creation incident
Infobip experienced a major incident on September 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 08, 2026, 06:16 PM UTC
We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) data center, which caused failures on the processing of this service. Start (UTC): 9-8-2026 6:23 End (UTC): 9-8-2026 17:39 Impact: During this period, you may had experience failures in the the processing of WhatsApp Template Creation services. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.