Incognia incident

Dashboard degraded performance - Cloudflare Service Disruption

Minor Resolved View vendor source →

Incognia experienced a minor incident on November 18, 2025 affecting User Authentication and Explore and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:00 PM UTC
Resolved
Nov 18, 2025, 02:37 PM UTC
Duration
2h 36m
Detected by Pingoru
Nov 18, 2025, 12:00 PM UTC

Affected components

User AuthenticationExploreIntegrationsAccount and OrganizationAPI ReferenceDocumentation

Update timeline

  1. investigating Nov 18, 2025, 12:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 18, 2025, 12:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Nov 18, 2025, 01:12 PM UTC

    We are currently investigating this issue.

  4. monitoring Nov 18, 2025, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 18, 2025, 01:37 PM UTC

    Dashboard is back operational. User authentication is being monitored.

  6. resolved Nov 18, 2025, 02:37 PM UTC

    This incident has been resolved.