Incognia Outage History

The incident has been resolved. The overall impact was very limited, resulting in a small increase in the `missing_integrity_data` reason that may have affected some customers. There is no impact to high-risk decision in the Risk API. We will continue monitoring to ensure stability.

This incident has been resolved.

The Product Dashboard experienced a temporary instability between 14:21 and 14:31 (UTC). During this period, some users may have experienced high response times or issues loading results. The issue has been resolved, and the product is now operating normally.

Mar 13, 06:00 UTC Completed - The scheduled maintenance has been completed. Mar 13, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 11, 18:12 UTC Update - We will be undergoing scheduled maintenance during this time. Mar 10, 16:59 UTC Scheduled - We will be performing scheduled service maintenance on March 13 from 05:00 AM to 06:00 AM (UTC). During this maintenance window, minor intermittent interruptions may occur on the Incognia API and Dashboard. No major disruption is expected, but brief periods of instability may be observed. This maintenance is part of our ongoing efforts to enhance product reliability and continuously improve our services. Our team will work to complete the maintenance as quickly as possible to minimize any impact. Thank you for your understanding.