Incognia incident

Dashboard not displaying up-to-date Risk Assessment data

Resolved after 1 hour 6 minutes, affecting Incognia service, on October 23, 2026.

resolved Oct 23, 2026, 03:46 PM UTC

This incident has been resolved. Impacted: Product dashboard, Explore

Started
Oct 23, 2026, 02:40 PM UTC
Resolved
Oct 23, 2026, 03:46 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 23, 2026, 02:40 PM UTC

Affected components

Incognia service

Update timeline

  1. investigating Oct 23, 2026, 02:44 PM UTC

    We are currently investigating this issue. Impacted: Product dashboard

  2. investigating Oct 23, 2026, 03:02 PM UTC

    We are currently investigating this issue. Impacted: Product dashboard

  3. identified Oct 23, 2026, 03:13 PM UTC

    The issue has been identified and a fix is being implemented. Impacted: Product dashboard, Explore

  4. identified Oct 23, 2026, 03:16 PM UTC

    The issue has been identified and a fix is being implemented. Impacted: Product dashboard, Explore

  5. monitoring Oct 23, 2026, 03:32 PM UTC

    A fix has been implemented and we are monitoring the results. Impacted: Product dashboard, Explore

  6. resolved Oct 23, 2026, 03:46 PM UTC

    This incident has been resolved. Impacted: Product dashboard, Explore

  7. resolved Oct 23, 2026, 03:56 PM UTC

    This incident has been resolved. Impacted: Product dashboard, Explore

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