Incapsula experienced a minor incident on September 23, 2026 affecting Advanced BOT Protection, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2026, 04:42 AM UTC
We are aware of an ABP issue affecting some users on Google Chrome 153 and above. Other browsers and versions are not currently affected. Customer sites are still fully protected by Advanced Bot Protection at this time. Our team is actively working on a fix. Technical teams are investigating. Further updates to follow.
- investigating Sep 23, 2026, 05:20 AM UTC
Our teams continue to work on implementing mitigation measures to address the issue. Technical teams are still engaged and actively investigating. Customer sites are still fully protected by Advanced Bot Protection at this time.
- identified Sep 23, 2026, 05:40 AM UTC
We have identified the source of the issue affecting the Advanced Bot Protection service. Technical teams are working on a mitigation. Further updates to follow.
- monitoring Sep 23, 2026, 05:52 AM UTC
Technical teams have performed remedial actions and the Advanced Bot Protection service has been restored. Technical teams will continue monitoring the system. Further updates to follow.
- resolved Sep 23, 2026, 06:00 AM UTC
The incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service.