IDNow incident

*.identity.tm subdomains unreachable due to DNS issue

Notice Resolved View vendor source →

IDNow experienced a notice incident on July 27, 2026, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 09:17 AM UTC
Resolved
Jul 27, 2026, 09:46 AM UTC
Duration
29m
Detected by Pingoru
Jul 27, 2026, 09:17 AM UTC

Update timeline

  1. investigating Jul 27, 2026, 09:17 AM UTC

    *.identity.tm domains (including dedicated status page) are not resolved by the DNS, resulting in lack of access to the systems.

  2. monitoring Jul 27, 2026, 09:34 AM UTC

    DNS resolution seems to be functioning again. We are collecting evidence for investigation.

  3. resolved Jul 27, 2026, 09:46 AM UTC

    This incident has been resolved.