IDNow experienced a critical incident on June 10, 2026 affecting IDCheck.io PVID, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
IDCheck.io PVID
Update timeline
- investigating Jun 10, 2026, 07:24 AM UTC
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
- monitoring Jun 10, 2026, 07:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2026, 07:42 AM UTC
This incident has been resolved.