IDNow incident

[IDCheck.io/PVID/Check'n'Sign] Degraded Performance

Minor Resolved View vendor source →

IDNow experienced a minor incident on September 16, 2026 affecting Check'nSign.io and IDCheck.io and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 02:56 PM UTC
Resolved
Sep 16, 2026, 03:19 PM UTC
Duration
22m
Detected by Pingoru
Sep 16, 2026, 02:56 PM UTC

Affected components

Check'nSign.ioIDCheck.ioIDCheck.io PVID

Update timeline

  1. investigating Sep 16, 2026, 02:56 PM UTC

    We're experiencing an performance degradation and are currently looking into the issue. We will provide regular updates on the issue.

  2. identified Sep 16, 2026, 03:07 PM UTC

    We identified a performance downgrade from 16:08 till 17:00.

  3. monitoring Sep 16, 2026, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2026, 03:19 PM UTC

    This incident has been resolved.