IDNow incident

Degraded Performance of eSign with QTSP [ TEST systems ]

Minor Ongoing View vendor source →

IDNow is currently experiencing a minor incident affecting AutoIdent QES and eSign and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 02:07 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
Jun 09, 2026, 02:07 PM UTC

Affected components

AutoIdent QESeSignInstantSigneSign Wallet

Update timeline

  1. investigating Jun 09, 2026, 02:07 PM UTC

    We are currently experiencing a performance degradation and are actively investigating the issue. Our team is working to identify the root cause and implement a solution. Customers using eSign with IDnow QTSP are affected.