ID.me experienced a major incident on July 31, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 31, 2026, 02:29 AM UTC
From 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and the application is now operating normally.