ID.me experienced a major incident on July 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 24, 2026, 01:18 PM UTC
From 07:53 ET to 08:13 ET, a Third-party service that is a component of Verifications Services was experiencing service issues. The third-party service has since mitigated the issue. We are continuing to coordinate with them to ensure further stability and monitoring the situation.